Community Services

Community Action Agency

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Community Services is Coconino County’s designated Community Action Agency (CAA), assisting financially distressed residents of all ages. Our mission is "Working together; Improving lives; Creating solutions; with Coconino Communities", to help those in crisis to find economic stability and those who have stability to move beyond poverty.

I hope you enjoy your experience while navigating our webpages and I am confident that you will find the information that you are seeking. Just in case you don’t, always feel free to contact our staff by calling (928) 679-7425. I also welcome any feedback you may wish to share regarding the website or suggestions on how we can improve our customer service. Please email your comments to me. Thank you for visiting the Coconino County Community Services webpages.
-- Janet K. Regner, Community Services Director

History, Governance, and Advisement

CAAs were authorized under the Economic Opportunity Act of 1964. In 1965, Coconino County's Board of Supervisors (BOS) established a Community Action Program, and placed it under a CAA Board starting in 1966. In 1973 the County funded its CAA as a Community Services Project for one year and in March 1974 it became a County Department.

As such, Community Services is overseen by two separate statutory bodies. The County Board of Supervisors is the final governing authority, responsible for all policies and budgets, while the Community Action Advisory Board (CAAB) advises programming and services. CAAB has up of twelve to fifteen members comprised of one-third elected officials (or their representatives), one-third or more low income residents, and one-third or less private sector. CAAB members are selected by the other members, with the exception of the elected official seats, appointed by a County Supervisor. 

Assessing Need and Funding Community Action

As a CAA, Community Services completes a comprehensive community needs assessment to inform strategic choices related to programming and services. The most recent assessment is the Coconino County Community & Family Vitality Survey 2014, which was done in collaboration with numerous community partner organizations. It incorporates input of hundreds of lower-income and other community members, as well as U.S. Census and other secondary demographic information. Currently, we are partnering with other to do a new community needs assessment. And the Arizona Foundation for Legal Services & Education is assessing legal need in Arizona.  Below are links to two surveys – one in English and one in Spanish. The average time to complete each is seven minutes.
Funding for Community Services' Community Action comes from federal, state, and local government, foundation grants and business and individual donations. Coconino County Community Services is a public non-profit and your tax-deductible financial contributions are an investment in community and a better future for generations to come. Your contributions fight homelessness - helping families and individuals from sleeping on the street; fight hunger - providing seniors with hot, nutritious meals and homecare assistance; fight oppression - providing oversight of personal funds for court-recognized disabled individuals who have no one else to care for them; and promote self-sustainability – leveraging and matching recipient and federal dollars for Individual Development Accounts assisting post-secondary education and micro-business start-up and/or expansion.

Charitable Tax Credit Donor Opportunity -
Lower Your Tax, Help Our Community!

As a CAA, Community Services qualifies for Charitable Tax Credit Contributions. Per the Arizona State Department of Revenue, Community Services is on the approved list of All Qualifying Charitable Organizations. Community Services is also a member of the Flagstaff Tax Credit Coalition. Thanks to YOU, we are helping more families in need.
Donations accepted by April 15 of each year for the prior tax year are eligible for the Arizona Charitable Tax Credit – up to $400 for individuals and $800 for married couples filing jointly. By clicking


on this webpage our secure PayPal online donation form will open where you may give a one-time contribution, or sign-up to give recurring monthly donations to continue helping economically disadvantaged community members. If you need more information, visit Donation Frequently Asked Questions (FAQs).