 |
| Intro/Home | Agencies/Services | Agency Registration and Login | RANNA Info Net | FAQ | Links |
|
1. What is RANNA?
2. Why the frog logo?
3. What can this site offer me?
4. What types of organizations are included?
5. How do I search for information in the directory?
6. Why can't I find what I am looking for?
7. How current and accurate is the directory?
8. How do I add my agency / organization?
9. How do I update my agency / organization information?
10. Why does the RANNA Info Net Page look different than other pages?
11. What is the RANNA Listserv?
12. How do I become a member of RANNA Info Net and become added to the Listserv distribution?
13. How do I send a message to the Listserv distribution list?
14. How do I add an event to the RANNA Info Net calendar?
15. How can I contact you for additional questions, comments, or suggestions?
RANNA stands for the Resource Action Network of Norhtern Arizona. It evolved from the Emergency Services Network - which began some 20 years ago as a small gathering of Flagstaff area Social Service agency members. Our Network has grown into a County-wide gathering of over one hundred participating agencies and programs with the hopes of connecting with those throughout the Northern Arizona region.
As a collective, RANNA seeks to share resources & information, provide practical support to each other, cut through red tape & mobilize around specific interests. With that aim in mind, the Internet directory was conceived and implemented.
For the past fifteen years, Flagstaff & Coconino County, Arizona have been very fortunate to have a hard bound Social Services Directory produced by the Assistance League of Flagstaff. Their efforts have been completely supported by volunteers and fundraisers. A hard bound directory is critical to those who work in the field and for those who do not have computer or internet access. In an effort to broaden the existing directory, a plan was developed to create an Internet Social Services Resource Directory. Supported by the Coconino County Community Services and Information Technology Departments, and a dedicated team of RANNA members, our web-based resource directory pages include:
- Intro / Home with special links to our Agency Information Questionnaire, VolunteerMatch, and the Self-Sufficiency Standard for Arizona, as well as Crisis Hotline / Emergency Services Phone Numbers by location.
- Agencies / Services for in-depth information about specific services, eligibility requirements, required documents, proximity to the bus system, waiting time, etc., searchable by agency name, location, or service type (food, shelter, child care, etc.).
- RANNA Info Net for archiving all Listserv e-mail announcements of social services related activities, trainings, volunteer needs, an events calendar, and various social services related web-links. (See FAQ for how to become a RANNA Info Net member and/or join the Listserv to receive these e-mail announcements.)
- FAQ answering Frequently Asked Questions about the frog logo, adding an agency to the Resource Directory, the Listserv, contacting RANNA, and more.
- Links for a quick connection to the web-page of any of the agency or organizations in the Resource Directory.
This information was collected with a concerted effort to include existing programs as well as identify new ones. Any omissions were unintentional. The statements regarding service information were provided by the agencies themselves and are published with a minimum of editing. Many thanks to those who put in all the time, hard work and imagination to bring this to fruition!
2. Why the frog logo?
You will notice a picture of a frog on our logo- 'rana' in Spanish is frog. We felt the frog was a positive representation of our group as it is an indicator of the health of an environment and requires nurturance and attention to survive.
3. What can this site offer me?
The Resource Directory is a website where community members and providers can search for information on Social and Human Services in Northern Arizona. Once an agency or organization is selected, you will find in-depth information about specific services, eligibility requirements, required documents, proximity to the bus system, waiting time, etc.
4. What types of organizations are included?
The Directory provides information on public, non-profit agencies and organizations including community-based organizations, volunteer groups, human service providers as well as faith-based community groups. We will only include for-profit organizations when they provide a service that is not generally available though non-profits.
5. How do I search for information in the directory?
There are 4 ways you may search for information within the Agencies / Services page of the Resource Directory.
- If you know the name of the agency or organization, you may enter it directly into the NAME box and then click on the SEARCH button.
- You may search by City or Town to find an agency or organization. Click on the small arrow alongside the LOCATION box. You will find a list of Cities to choose from. Highlight the City you would like and click on it. Then hit the SEARCH button. This will present an alphabetical list of agencies or organizations located in that City.
- You may also search by a type of service. Click on the small arrow alongside the SERVICE box. You will find a list of various services to choose from. Highlight the service you would like and click on it. This will present an alphabetical list of agencies or organizations listed under that service topic.
- There is a opportunity to scroll through all the agencies that are currently listed in the directory. Click on AGENCIES and you will find an alphabetical listing of agencies as well as there services. Simply click on the desired AGENCY and it will display the requested information.
6. Why can't I find what I am looking for?
- It is possible that the agency you are seeking is not listed with the Directory.
- If you searched by "Service," another possibility may be that the Agency is listed under a different service area, try selecting a related service category.
- If you attempted a search by "Location," it is possible that the service is listed elsewhere. You may wish to try a general search under "View All Agencies" where all those listed with the directory may be found.
- Please feel free to contact us at Email for additional assistance or to notify us of a problem.
7. How current and accurate is the directory?
On the upper, right corner of an agency listed, there will be a date that notes when an agency last updated their information. Coconino County Community Services collects information updates on an annual basis. Agencies are able to forward any changes via email or fax and Coconino County Community Services immediately updates that information.
8. How do I update my agency / organization information?
Go to the Agency Information Questionnaire (Download) Key Link on the Intro / Home page and download the pdf file. You will need Adobe Acrobat reader in order to view the file. If you do not have it, you can get Acrobat reader here.
9. How do I add my agency / organization information?
Please put the changes into a word document and email as an attachment to Email or fax it to 928-522-7965.
10. Why does the RANNA Info Net page look different than the other pages?
The RANNA Info Net page is hosted by Yahoo! Groups and is where all RANNA Listserv e-mail announcements of social services related activities, trainings, and volunteer needs are archived. The site also has links to various social services related websites. These items can be viewed by anyone visiting the site. There are also some member-only links pertaining to an events calendar, RANNA Chat & Messaging, and other features.
11. What is the RANNA Listserv?
In order to keep its members as current as possible regarding upcoming social services related activities, trainings, and volunteer opportunities, RANNA manages a Listserv. Listserv members are all on the same distribution list to receive e-mail announcements as they are generated.
12. How do I become a member of RANNA Info Net and become added to the Listserv distribution?
To become a member click on the RANNA Info Net link at the top of this page, or go directly to the URL at http://groups.yahoo.com/group/ranna. On the Yahoo! Groups RANNA Info Net page member click on "Sign Up" and fill out all required fields. Once your information is submitted it must be reviewed and approved by the group moderator. If you have any questions you can send an e-mail message to Email. Other important Listserv e-addresses listed on the Yahoo! Groups RANNA Info Net page include the following:
| List owner: | ranna-owner@yahoogroups.com |
| Subscribe: | ranna-subscribe@yahoogroups.com |
| Unsubscribe: | ranna-unsubscribe@yahoogroups.com |
| Post message: | ranna@yahoogroups.com |
13. How do I send a message to the Listserv distribution list?
Currently, only Listserv members are permitted to send e-mail to the Listserv distribution list. Members and others can e-mail general interest social services announcements to either Email or to ranna@yahoogroups.com.
14. How do I add an event to the RANNA Info Net calendar?
This option is available only to those who have become members of the RANNA Info Net. (See above for how you can become a RANNA Info Net member.)
15. How can I contact you when I have additional questions, comments, or suggestions?
We would love to hear from you and welcome your ideas, questions and feedback. You may contact us at Email.