Community Services 

COVID-19 Service Delivery Updates

Due to COVID-19, in-person services may be limited at this time. Coconino County Health and Human Services programs continue to provide services virtually, by mail or by appointment. Click here for more information.

For COVID-19 processes for rental and utility assistance, click here.

Los servicios de alquiler y asistenciade servicios públicos están disponibles haga clic aquí.

Coconino County Health and Human Services, Community Services Mission: "Empowering well-being and prosperity in Coconino communities."


Community Action
Coconino County

Coconino County Health and Human Services, Community Services has long been Coconino County's designated Community Action Agency (CAA), assisting financially distressed residents of all ages. It's mission is "Empowering well-being and prosperity in Coconino Communities," helping those in need to find economic stability and move beyond poverty.

Eviction Moratorium Information

The National Low Income Housing Coalition (NLIHC) has released an FAQ for renters on the new eviction moratorium called “National Eviction Moratorium: FAQ for Renters”. This document is also available in Spanish. In addition, NLIHC has also released sample declarative statements that renters can provide to their landlords, available in English, Spanish, Simplified Chinese, Traditional Chinese, Tagalog, Vietnamese, and Arabic.

Thank you for visiting our webpages and I hope you found our website to be informational and user-friendly.  I am confident that you will find the information you are seeking.  I welcome any feedback you may wish to share regarding the website or suggestions on how we can improve our customer service.  Please Contact Us and share your comments with me.
--Michele Axlund, CCHHS, Community Services, Deputy Director

Got Utilities??? Utility assistance (electric, gas, propane) available


History, Governance, and Advisement

CAAs were authorized under the Economic Opportunity Act of 1964. In 1965, Coconino County's Board of Supervisors (BOS) established a Community Action Program, and placed it under a CAA Board starting in 1966. In 1973 the County funded its CAA as a Community Services Project for one year and in March 1974 it became a County Department. 

On July 1, 2019, the Community Services, Career Center, and Public Health Services District Departments were merged to create Coconino County's Health and Human Services Department (CCHHS). Under CCHHS, Community Services community action agency programs continue to empowering well-being and prosperity in Coconino Communities

As such, CCHHS community action agency programs are overseen by two separate statutory governing bodies. The five-member Coconino County Board of Supervisors (BOS) is our final authority, governing all policies and budgets, while the Community Action Advisory Board (CAAB) advises Community Services programming and services. The CAAB has twelve to fifteen members, locally comprised of one-third elected officials (or their representatives), one-third or more lower-income residents potentially eligible to be consumers of our services, and one-third or less private sector representatives. CAAB members are selected by the other members, with the exception of the elected official seats appointed by a County Supervisor. 

Assessing Need and Funding Community Action

Coconino County Community Needs Assessment Report 2017

As a CAA, CCHHS completes a comprehensive community needs assessment to inform strategic choices related to programming and services. Our most recent community needs assessment was conducted by Northern Arizona University Laboratory for Applied Social Research and was sponsored by Community Services and United Way of Northern Arizona with funding support from Arizona Public Service Company. This report includes  input from lower-income community member focus groups and Community Services' consumer surveys, plus U.S. Census Bureau and other secondary demographic data.  The report is also available via a Weblink on the Social Services Forms and Resources Webpage.
Funding for CCHHS Community Action comes from federal, state, and local government, foundation grants and business and individual donations. HHS is a public non-profit and your tax-deductible financial contributions are an investment in community and a better future for generations to come. Your contributions fight homelessness - helping families and individuals avoid sleeping on the street; fight hunger - providing seniors with hot, nutritious meals and homecare assistance; fight hopelessness - assisting those in crisis to find financial stability through social services and self-sustainability via Individual Development Accounts match saving grant opportunities for post-secondary education and micro-business start-up and/or expansion.

Charitable Tax Credit Donor Opportunity -
Lower Your Tax, Help Our Community!

As a CAA, CCHHS Community Services programming qualifies for Charitable Tax Credit Contributions. Per the Arizona State Department of Revenue, CCHHS, Community Services (QCO Code 20523) is on the approved list of All Qualifying Charitable Organizations. HHS is also a member of the Flagstaff Tax Credit Coalition. Thanks to YOU, we are helping more families in need.
Donations accepted by April 15 of each year for the prior tax year are eligible for the Arizona Charitable Tax Credit – up to $400 for individuals and $800 for married couples filing jointly. By clicking


on this webpage our secure PayPal online donation form will open where you may give a one-time contribution, or sign-up to give recurring monthly donations to continue helping economically disadvantaged community members. If you need more information, visit Donation Frequently Asked Questions (FAQs).