COVID-19 Response

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COVID-19 Treasurer FAQ


I understand that this is a very stressful time, especially for those suffering direct effects from this public health crisis, and my office and I are committed to helping in any way we can.

As we continue to navigate the rapidly evolving COVID-19 situation, our first thought is for the safety and well-being of all individuals and businesses impacted by these difficult circumstance. At this time, we are experiencing unprecedented call volumes, and our mail processing and payment posting times may be longer than usual due to COVID-19. Our office honors the post mark date as the receipt date. We ask that you allow 10 business days from time of mailing for us to post your payment.

Per Arizona State Law, we do not have authority to extend the May 1st deadline. Extensions and changes in due dates can only be enacted by the legislature. County Treasurers have been asking for property tax relief by extending the deadline. We need your help in reaching out to legislators and request property tax relief. Below is a list of legislators for our County.

  • State Senators: Sylvia Allen (LD6), Jamescita Peshlakai (LD7)
  • State Representatives: Walt Blackman (LD6), Bob Thorpe (LD6), Arlando Teller (LD7), Myron Tsosie (LD7)

We encourage all property owners who can pay their taxes on time to do so. This revenue helps keep the government running and providing vital services that the public relies on, especially in times like these.

Our office is closed to the public during this emergency except for cash payments. Taxpayers can pay online, via telephone, by mail, or at our drop box located at 110 E. Cherry Ave. in Flagstaff. For payments made with a credit/debit card, E-Check, or PayPal, our card processor charges a fee. Please click here for information on fees.

We have developed a COVID-19 related section of our website, which includes links to resources for community members and small businesses. Please click here to visit the site. For additional information, you may submit a question online here, email us at, or call us at (928) 679-8188.

We thank you for your understanding and patience during this difficult time.

Sarah Benatar, Coconino County Treasurer

Hours of Operation

As a safety measurer against the spread of COVID-19, the Coconino County Treasurer’s main office is closed to the public. A temporary drive thru at 2304 N. 3rd St. in Flagstaff is open Mondays and Wednesdays from 9am - 12pm. 

The Treasurer’s Office will continue to answer phone calls and emails during regularly scheduled office hours, Monday - Friday, 8am to 5pm PST. 

Contacting Our Office

The Treasurer staff will continue to be available to answer questions. You may reach us by calling our main line at (928) 679-8188 or emailing You may also submit questions and concerns through our online inquiry form by clicking here. A member of our team will respond back within 1 business day.

Submit Questions and Concerns Online

We have launched an online inquiry form to better assist you! To submit a question or concern simply click here.

Property Tax Due Dates

Property tax deadlines are set by Arizona Revised Statute 42-18052. Extensions and changes in due dates can only be done by the legislature with approval from the Governor. At this time, the 2nd half 2019 property taxes are due by May 1, 2020 at 5 pm. 

How Can I Pay My Taxes?

The Treasurer’s Office will continue to accept property tax payments online, mail, by phone, or at one of our drop box locations. In person payments will be limited to cash only. You may also place your payment at the drop box location below. 

Acceptable forms of payment include a credit card, debit card, PayPal, check, cash, E-check, or cashier’s check. For more detailed information on how to pay please click here. 

PayPal Credit

The Treasurer’s Office now accepts PayPal credit as an acceptable payment for property tax payment. For more information click here. 

Important COVID-19 Information and Resources

Visit here for information and resources related to COVID-19 for businesses. 

Visit here for information and resources related to COVID-19 for employees.