Insurance Information

Arizona Department of Insurance & Financial Institutions (DIFI)

Arizona Department of Insurance and Financial Institutions

Contact DIFI

100 North 15th Avenue, Suite 261 * Phoenix, AZ 85007

1-602-364-3100

https://difi.az.gov/

Insurance Best Practices

Insurance Best Practices

Contact Your Insurance Provider

It is important for all property owners impacted by the fire to contact their home insurance provider. If you have not already contacted your home insurance, then please do so as soon as possible. Your home insurance provider will likely conduct their own damage assessment process specific to your insurance policy. If your insurance agency requests documentation of the formal assessment conducted by the team of officials mentioned in the above paragraph, then you can do so. 

The State of Arizona provides general information advice about how to navigate insurance coverage for fire-related loss via their Department of Insurance and Financial Institutions: https://difi.az.gov/my-fire-related-loss-covered-my-insurance-policy.

Any issues with your insurance company can be reported to the State of Arizona at Department of Insurance and Financial Institutions at https://difi.az.gov/file-complaint-against-insurance-entity.