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1. Appeal Value: How do I appeal my value?

For information regarding the appeal process please go to file an appeal.

2. Land Appraisal: How is land valued?

The most common method of land valuation is the Sales Comparison Approach. This method uses direct evidence of the market’s opinion of value for the subject property. The approach involves analysis of recent sales of comparable properties. If the market does not provide adequate numbers of comparable sales, the appraiser must make adjustments to determine the true market value of the subject property. In general, subdivisions are valued based on sales within that subdivision or of a comparable subdivision in the same market area.

3. Land Appraisal: What units of comparison are used for land valuation?

Typically there are 3 most commonly used units of comparison:

• Acre: Typically the market analysis will show that appraisers should use price per acre as the unit of comparison for large industrial sites, rural and agricultural properties.
• Site: Site value units of comparison are when the market analysis does not indicate a difference in value due to land size. Appraisers may use site value as a unit of comparison for valuing residential subdivisions, planned unit developments and industrial parks.
• Square Foot: This is used when the market analysis determines land is selling at a certain price per square foot. This is commonly seen for commercial sites or smaller urban residential lots.

4. Land Appraisal: How does land qualify for agricultural status?

Per ARS 42-12151.1-3; Agricultural Real Property means real property that is one or more of the following: 

1. Cropland in the aggregate of at least twenty gross acres.
2. An aggregate ten or more gross acres of permanent crops.
3. Grazing land with a minimum carrying capacity of forty animal units and containing an economically feasible number of animal units. 

*We have listed the 3 most feasible uses of Agricultural land in Coconino County. Please see the Arizona Revised Statutes for more information.

Also Per ARS 42-12142.1-3; Property is not eligible for classification as property used for agricultural purposes unless it meets the following criteria: 

1. The primary use of the property is as agricultural land and the property has been in active production according to generally accepted agricultural practices for at least seven of the last ten years.
2. There is a reasonable expectation of operating profit, exclusive of land cost, from the agricultural use of the property.
3. If the property consists of noncontiguous parcels, the noncontiguous parcels must be managed and operated on a unitary basis and each parcel must make a functional contribution to the agricultural use of the property. 

*Note: Please refer to the full content of the Arizona Revised Statues for more information.

To qualify for Agricultural classification, your land must have been in active production for seven of the last ten years and be:

1. Field crop land of at least twenty (20) acres, or
2. Permanent crop land of at least ten (10) acres. This may include perennial plants and trees producing citrus, fruit, pecans, etc. or
3. High density land such as nurseries, feed lots, dairies, poultry, swine and fish production (no minimum acreage), or
4. Grazing land with a minimum carrying capacity of forty (40) animal units. "Carrying capacity" is the number of animal units supported by a section of land (640 acres) for one year. "Animal unit" means one six month old beef, one cow with calf, one bull, one and one-quarter horses or five sheep or goats, or
5. Land used in the processing of cotton, or
6. Land used in processing wine grapes. 

5. Land Appraisal: What are the filing requirements for agricultural properties?

Per ARS 42-12153.B: The owner of property or the owner's designated agent under section 42-16001 shall file a completed agricultural use application form with the county assessor before the property may be classified as being used for agricultural purposes.

If the ownership of a property changes, an agricultural use application form must be filed by the new owner within 60 days after the change in ownership to maintain the agricultural use status.

If the owner or the owner's agent fails to file an application form as prescribed in this subsection, the assessor shall not classify the property, on notice of valuation, as being used for agricultural purposes. The owner or agent may appeal the classification as prescribed by chapter 16, article 2 of this title regardless of whether the owner or agent filed an application form.

*To obtain an Agricultural Land Use form, please call the Assessor’s office 928-679-7954 or download the forms here:
Agricultural Land Lease Form
Agricultural Land Use Application Form

6. Land Appraisal: What is an animal unit?

An animal is defined as follows: 

• Animal unit equivalency for all animals is based on the formula of the number of mature animals necessary to equal one mature cow of approximately 1,000 pounds.  For example: One mature beef animal of 1,000 pounds = 1 ¼ Horse or Five Goats or Five Sheep. This is assuming the goats or sheep weigh approximately 200 pounds each. 

7. Land Appraisal: What does the term 'carrying capacity' mean?

Carrying Capacity is the number of animal units supported by a section of land (640 Acres) for one year. In general for land to qualify as grazing land several sections of land will be needed to maintain the minimum number of animal units (40) required. There are varying carrying capacities determined by township and range.

8. Land Appraisal: Are there penalties related to agricultural property use?

If an owner of property or the owner's agent intentionally provides false information on an application form, or fails to provide the notice required under section 42-12156:

1. The property shall be reclassified immediately as being used for a nonagricultural use and shall be valued at its nonagricultural full cash value.
2. The owner is liable for the additional taxes on the difference between the nonagricultural full cash value and the full cash value of the property for all of the tax years in which the property was classified based on the false information. 
3. The owner shall also pay a penalty equal to 25% of the additional taxes. 

9. PP: What is personal property?

Personal property (PP) is tangible and intangible properties not included in the term real estate. Personal property includes but is not limited to property used for commercial, industrial, or agricultural purposes. Examples of business or agricultural personal property include but are not limited to: furniture, computers, tools, rakes, shovels, saddles, bridles, etc. In certain circumstances, some items that are normally considered part of the real estates may be considered personal property. Examples may include heating units, floor cover, fencing, etc. Manufactured homes, mobile offices, and Improvements on Possessory Rights may also be personal property.

10. PP Business/Agricultural: Why did I receive a Business/Agricultural Property Statement?

Business and Agricultural personal property are taxable and are self reporting. The statement you received provides a means for you to report your personal property, both acquisitions and disposals, and complies with ARS 42-15053.

11. PP Business/Agricultural: I did not receive a Business/Agricultural Property Statement what do I do?

Contact the Coconino County Assessor’s Office Personal Property Section at (928) 679-7981 to verify whether or not you need to file. Blank forms may be downloaded from our website or obtained from our office. Make sure your mailing address is correct. It is the taxpayer’s responsibility to report their personal property. Filing extensions are not granted because you did not receive a form. Property statements must be received or postmarked not later than April 1st.

12. PP Business/Agricultural: What do I do if I closed my business?

Notify the Coconino County Assessor’s Office Personal Property Section. Written notification is preferred. Please provide us with the date the business closed and contact information (name and phone number). An appraiser may visit the location to verify the closure.

13. PP Business/Agricultural: What do I do if I sold or purchased a business?

Provide the Coconino County Assessor’s Office with the name, address, and phone number for the new owner. An acquisition date and purchase price should also be provided. It is the original owner’s option to disclose acquisition dates and costs to the buyer. The Assessor cannot disclose the data without the written consent of the seller (ARS 42-2003).

14. PP Business/Agricultural: How is my personal property valued?

If you are reporting your personal property then it is valued at the original cost less depreciation. If you are not reporting and/or not responding to audit requests then pursuant to ARS 42-15054 an estimated market value less depreciation may be used.

15. PP Business/Agricultural: Why is my business being audited?

Coconino County strives to ensure accurate property values. Routine audits are performed to alleviate the over and under reporting of personal property. They help us to establish market value for like businesses. We also audit if you fail to report personal property or if your reported values appear inaccurate. Auditing is just one investigative means pursuant to ARS 42-15054.

16. PP Business/Agricultural: If I disagree with my full cash value, how do I appeal?

You have twenty (20) days from the mail date of the Personal Property Notice of Value. The notice of value is mailed annually normally in July. It is strongly recommended that appeals be accompanied by supporting documentation such as current fixed asset listings or receipts. Appeal forms are available from any Arizona County Assessor’s Office or the Arizona Dept of Revenue. They may also be downloaded from our website. Personal Property Petition for Review of Valuation.

17. PP Business/Agricultural: How do I change my mailing address?

Complete Section 1 on the Business or Agricultural Property Statement. You may also complete our online Change your mailing address.

18. PP Manufactured Homes: What is a 504 Tax Clearance?

A 504 or tax clearance is used to verify there are no outstanding taxes on a manufactured home.

19. PP Manufactured Homes: When do I need a 504, and how do I get one?

A 504 is required any time you move or change the title to a manufactured home. A 504 request can be filled out and submitted online or you may fill out a request in person at the Assessor's office. Online 504 Property Tax Clearance Request Form

20. PP Manufactured Homes: Is there a charge to obtain a 504 Tax Clearance?

No. There is no charge for the tax clearance form itself; However, ALL TAXES MUST BE PAID IN FULL. A 504 CANNOT be issued if there are any outstanding taxes. If you require additional documents, you may be charged a per page copy fee.

21. PP Manufactured Homes: What do I need to obtain a 504?

The required information needed to obtain this permit is:

1. Year, make, size and vehicle identification number of manufactured home being moved
2. Titled Owner or Dealer's name
3. Mailing address of current owner
4. Current physical location of the unit
5. Name of mover or moving company
6. New owner or Dealer's name (if sold or traded in)
7. New physical location
8. New mailing address 

22. PP Manufactured Homes: How do I re-title my manufactured home?

Once an affixed manufactured home has been removed from the parcel that it was affixed to or has been sold separately from the land, you must re-title the manufactured home through motor vehicle. In order to re-title the owner must:

1. Submit a copy of the Affidavit of Affixture (available from the County Recorder)
2. Submit a lien clearance, if applicable.
3. Submit a tax clearance on the real property. (form 504 from the Assessor’s Office)
4. Have the manufactured home inspected to verify the vehicle identification number.
5. (To obtain a state inspection call your local Motor Vehicle Dept.)
6. Submit a notarized bill of sale if the owner indicated on the Affidavit of Affixture has transferred ownership.
7. Provide a copy of the Affidavit of Removal Form (available from this website). We recommend having the original recorded at the County Recorder’s office. There is a fee associated with recording documents.

23. PP Manufactured Homes: What do I do if a 504 cannot be issued?

The Assessor’s office will tell you which County is showing outstanding taxes. Simply contact that county and make arrangements to pay the taxes. Once the taxes are paid, the Assessor’s office will issue the 504.

24. PP Manufactured Homes: Can I move a manufactured home without a 504?

No. Pursuant to Arizona Revised Statute it is unlawful to move or sell a manufactured home for which property taxes are outstanding.

25. PP Manufactured Homes: Where can I get a copy of an Affidavit of Affixture?

The County Recorder maintains all records. You can search for documents on-line at EagleWeb.

26. PP Manufactured Homes: How do I un-affix or remove a manufactured home ?

1. Obtain an Affidavit of Removal (available on this website or from the Assessor’s Office).
2. Fill out and sign the affidavit; have it notarized. Make a copy of the completed form.
3. Obtain a 504 tax clearance from the Assessor’s office.
4. Request a copy of the original Affidavit of Affixture from the County Recorder’s Office.
5. Have the manufactured home re-titled at the Motor Vehicle office. You will need to bring the COPY of the removal affidavit, the copy of the affixture document and the 504 form. The Motor Vehicle Department has their own procedures and requirements for re-titling manufactured homes; please contact your local office for more information.
6. Have the original affidavit of removal form recorded at the County Recorder’s Office. This will ensure a clear title and save you a major hassle if/when you sell your property.

27. PP Manufactured Homes: What is the 'Manufactured Home Relocation Fund'?

Manufactured home owners whose homes are located in a manufactured (Mobile) home park are assessed an annual fee pursuant to ARS 33-1476.02. These funds are made available to qualifying individuals who are forced to move their home out of a park due to a change in park use.

For example: The owners of Get Lost Mobile Home Park has notified residents that as of August 1 the park will be converted to a strip mall. Residents have until July 31 to move their home or it will be destroyed. The home owners may apply and receive funds to assist with the expense of moving their manufactured home.

For more information please go to either:

• AZ Law Help Landlord and Tenant – Mobile Home Parks
• AZ State Legislature ARS Title 33-1476.02 Mobile home relocation fund; investment monies.

To apply download form here.

28. PP Manufactured Homes: Why am I receiving a tax bill for a home I no longer own?

Usually it’s because the new owner has not had a new title issued in their name. The Assessor’s office uses Motor Vehicle Dept records to update the tax roll. The Assessor’s office cannot change ownership information until a new title is issued. Unfortunately, as long as your name remains as owner on Motor Vehicle Records, you will receive the tax bill. You can contact the Motor Vehicle Dept and submit a Notice of Sale. You can do this online at Service Arizona - EZ Sold website.

If you know the new owner's information you can ask the Treasurer’s office to send the new owner a duplicate bill. Neither the Assessor's office nor the Treasurer's office can make a determination as to who is responsible for the taxes. Our records merely show ownership and billing information.

29. PP Manufactured Homes: I moved my manufactured home to another county, why am I receiving a bill from Coconino County?

Occasionally a move is missed when Motor Vehicles is not provided with physical location information. If you are paying taxes in another county, simply contact our office with your Taxpayer ID number for that county. We will correct our records accordingly.

If you are not paying taxes in the other county yet, pay the Coconino taxes, then contact the Assessor’s office in your new county and ask to be added to their tax roll. Once you have a new Taxpayer ID number, contact our office and ask to be removed.

30. PP IPR: What is an IPR?

IPR is an acronym for Improvement on Possessory Rights. An IPR occurs when an improvement is owned by one party and the land it sits on is owned by another. The improvement is called an IPR. IPR's may include any type of improvement such as fencing, utility hook ups, mobile homes, single family dwellings, offices, warehouses, etc.

31. PP IPR: I sold an IPR, how do I have tax notices sent to the new owner?

It is strongly recommended that you record a bill of sale at the County Recorder's Office. The bill of sale needs to include the parcel number, physical address, name and mailing address of the seller, name and mailing address of the buyer, and the purchase price. Please contact the County Recorder's Office for current recording fees. A letter containing this information will also suffice.

32. PP IPR: How are IPR's valued?

Manufactured homes are assessed as unsecured personal property and valued based on their factory list price less depreciation. All other IPR's are valued at the current replacement cost new less depreciation.

33. Individual Exemptions: What are property tax exemptions?

Arizona provides property tax exemptions, in varying dollar amounts, to qualifying disabled persons and widows/widowers, whose spouses passed away while residing in Arizona.

34. Individual Exemptions: When do I apply?

You may file an application between the First Monday in January through the Last Working Day in February.

35. Individual Exemptions: Where do I apply?

You may apply at the Coconino County Assessor's Office located at 110 E Cherry Ave, Flagstaff AZ.

36. Individual Exemptions: When filing an Exemption, do I need to come in person the first time?

Yes, it is required the first time. There after, the Exemption can be mailed as long as the application is notarized.

37. Individual Exemptions: Do you have Exemption for Veterans?

No, Veterans exemptions were removed from Arizona Revised Statutes in 1990.

38. Individual Exemptions: Can a person who has Power of Attorney file an Exemption for another individual?

Yes, they will need to provide a copy of the power of attorney and a photo I.D. of the applicant when they come to file the application.

39. Individual Exemptions: I qualified for the widows/widowers or disabled persons exemption, why did I receive a tax bill?

The widows/widowers and disabled persons exemption do not exempt an individual from their property tax liability. If the assessed value of your property is greater than the exemption amount you qualify for then you are still liable for property taxes.

40. Individual Exemptions: My parent (s) is in a nursing home, can I still file an Affidavit?

Yes, a letter from the nursing home (which must be in the State of Arizona) stating that he/she has been a patient and the number of years of residence is provided. Bring a copy of your Power of Attorney with a photo I.D. of the applicant.

41. Individual Exemptions: Will the Exemption status go back prior years?

No, your exemption status begins the year you first apply.

42. Individual Exemptions: Is the exemption for my house only?

No, the exemption is applied to real estate first, then a mobile home or automobile.

43. Senior Value Protection: What is considered my Primary Residence?

The residence that is occupied by the taxpayer for an aggregate of nine (9) months of the calendar year.

44. Senior Value Protection: What income should I include?

Total income from all sources should be submitted from both taxable & non-taxable sources.

45. Senior Value Protection: If I apply for Senior Protection, do I have to declare my business income if I had a loss?

Yes you do. All income from all sources will be reviewed for this program.

46. Senior Value Protection: I have the senior freeze, why did my taxes change?

If you qualify for the protection option, your taxes are NOT frozen and continue to be levied at the same rate as all other properties in the taxing district. The freeze applies only to the LIMITED PROPERTY VALUE (LPV) of your property.

47. Senior Value Protection: What is the deadline to apply?

Deadline for returning to Assessor’s Office is September 1st of current year.

48. Senior Value Protection: Does having the freeze affect my home’s value?

No. The freeze applies to the value for tax purposes only. It will not change your home’s market value.

49. Title Dept: How do I change ownership or name on a property?

You will need to record a deed to either change the name or ownership. The deed will need to contain the complete legal description of the parcel you wish to convey. We recommend you have the deed notarized prior to recording it with the county recorder’s office. We also recommend you use a title company or lawyer to assist you in this process.

Please contact the Recorder’s Office directly for any fees associated with recording these documents.

50. Title Dept: How do I add a person to a parcel?

You will need to record a deed to add a name. The deed will need to contain the complete legal description of the parcel you wish to convey. We recommend you have the deed notarized prior to recording it with the county recorder’s office. We also recommend you use a title company or lawyer to assist you in this process.

Please contact the Recorder’s Office directly for any fees associated with recording these documents.

51. Title Dept: My spouse passed away, how do I get the property listed solely in my name?

If the property was listed in joint tenancy or community property with right of survivorship, you will only need to record an original or certified copy of the death certificate with the county recorder.

Please contact the Recorder’s Office directly for any fees associated with recording these documents.

52. Title Dept: How do I gain ownership of a property if both parties are deceased or not in Joint Tenancy or Community Property with Right of Survivorship?

You will need to probate that property with the County Superior Court. Once you receive the documents from Superior Court you will need to record them with the County Recorder’s office.

Please contact the Recorder’s Office directly for any fees associated with recording these documents.

53. Title Dept: Where do I get the deed forms to fill out?

You can get these from an office supply store, lawyer or title company.

54. Title Dept: What is a legal description?

Describes in words where the land boundaries lie upon the ground. If you leave in a subdivision you probably will have a description listing the subdivision name and lot number. If you do not live in a subdivision, you will probably have a metes & bounds description that describes all of the boundaries of the property. The physical address of the property is not the legal description of the property.

55. Title Dept: What is an 'Affidavit of Property Value' form and when do I need to complete one of these forms?

It is an Arizona Department of Revenue form that needs to be completed when any transfer of title (or a recorded contract of sale) takes place unless you meet the one of the criteria for an exemption.

The form can be retrieved off the Arizona Department of Revenue website.
You can view the various Affidavit of Value exemption codes on our website.

56. Title Dept: What are the different types of deeds and what is the difference between them?

A deed is the document that transfers ownership of real estate It contains the names of the old and new owners and a legal description of the property, and is signed by the person transferring the property. In some situations, a document other than a deed is used -- for example, in a divorce, a court order may transfer real estate from the couple to just one of them. What's most important is the substance of the deed: the description of the property being transferred and the names of the old and new owners. Here's a brief rundown of the most common types of deeds:

• A quitclaim deed transfers whatever ownership interest you have in the property. It makes no guarantees about the extent of your interest. Quitclaim deeds are commonly used by divorcing couples; one spouse signs all his rights in the couple's real estate over to the other. This can be especially useful if it isn't clear how much of an interest, if any, one spouse has in property that's held in another spouse's name.
• A grant deed transfers your ownership and implies certain promises—that the title hasn't already been transferred to someone else or been encumbered, except as set out in the deed. This is the most commonly used kind of deed, in most states.
• A warranty deed transfers your ownership and explicitly promises the buyer that you have good title to the property. It may make other promises as well, to address particular problems with the transaction.
• A trust deed (also called a deed of trust) isn't like the other types of deeds; it's not used to transfer property. It's really just a version of a commonly used in some states (California, for example). A trust deed transfers title to land to a "trustee," usually a trust or title company, which holds the land as security for a loan. When the loan is paid off, title is transferred to the borrower. The trustee has no powers unless the borrower defaults on the loan; then the trustee can sell the property and pay the lender back from the proceeds, without first going to court.
• A Beneficiary Deed is made specific by conveying title effective on the death of the owner, or last surviving owner creating an estate in expectancy.
  • Avoiding Probate with a Beneficiary Deed - Our lawmakers are giving taxpayers another break from expending considerable amounts of cash paying for probates, family trusts, life estates or any other form documents which will transfer assets to their children in a future time, effective on the death of the last surviving owner.
  • On August 9, 2001 the legislature of the state of Arizona enacted an amendment to Title 33, Chapter 4, Article 1 of the revised statutes, by adding Section 33-405 and amending sections 11-1134 and 42-15101, relating to conveyances and deeds. The law alleviates certain ambiguities regarding life estates and the rights or interest of the holder of the life estate and the owner of the remainder, when it comes to qualifying for a tax exemption offered to widows, veterans and senior citizens.
  • A beneficiary deed is made specific by conveying title effective on the death of the owner, or last surviving owner, thus creating an estate in expectancy which some time in the past was outlawed.
  • The grantee may be a multiple grantee or a successor grantee or both. A multiple grantee could acquire title as joint tenants with right of survivorship, as tenants in common or any other tenancy that is otherwise valid under the laws of the state of Arizona. A grant to a successor grantee shall state the condition on which the interest of the successor grantee would vest.
  • A beneficiary deed carries no warranties. It conveys an interest in real property including any debt secured by a lien on the property. It can also be revoked at any time by the owner, or in the event there are several owners, by any of the owners or by the last surviving owner. If the last surviving owner did not execute the beneficiary deed, the deed is invalid. Also in order to be valid it must be recorded as provided by law in the office of the Recorder of the county in which the property is located, before the death of the owner or the last surviving owner.
  • Because of the uniqueness of this type of conveyance it may not be necessary to insure a transfer made by a beneficiary deed, since actual title may be had in a future time, that is if it has not been revoked or transferred to another individual or entity.
  • In any event it seems that this type of transfer is ideal for simple estates. It avoids probate and does away with potential adversities of a joint tenancy with right of survivorship estate.

We recommend when deciding which deed works for your particular situation that you contact a lawyer or title company to assist you with the process. You will need to record any deed with the County Recorder’s office. Please contact the Recorder’s Office directly for any fees associated with recording these documents.

57. Title Dept: How can I find previous owners on a parcel?

By using our Ownership History Records. On this website just enter either the parcel number (without dashes) or owner’s name. Click on the view of the appropriate parcel number and you will see a listing of the owners of this property.

58. Cartography: What is a Legal Description?

A legal description describes where your property is located on the ground -- using written words and mathematical notations. Without a properly written legal description, the Assessor cannot accurately locate and define your property, preventing fair and accurate taxation.

• A good legal description leaves no doubt as to where a parcel is located, the dimension and acreage of the parcel and assures that the owner of the parcel has fee title to all the land described (no gaps or overlaps).
• A poorly executed legal description does not accurately define a property's location, dimensions and/or acreage.

59. Cartography: Who is qualified to prepare an accurate legal description?

• Land Surveyors. Land Surveyors are trained to prepare legal descriptions. Land Surveyors have the job of interpreting legal descriptions for placement on the ground and therefore are adept at preparing descriptions that are easy to interpret, unambiguous and easy to survey and place and/or mark on the ground. Land Surveyors are licensed by the State of Arizona to prepare legal descriptions and perform other tasks related to parcel boundary location.
• Others who prepare legal descriptions:
  • Title Insurance Companies: The Company that insures title to your property can and often will prepare the written language that describes your parcel.
  • Attorneys.
  • Property owners.
• Anyone can describe, in written words, a parcel of land. It is up to the discretion of the land owner to determine if it is in their best interest to have a particular individual or entity describe the property they own and/or wish to convey.

A legal description that does not clearly define one and only one parcel of land will cause the Assessor’s office to reject a split/combination application. In order to accurately assess a parcel for taxation the Assessor needs to know the location and size of the parcel and that requires a properly prepared legal description.

60. Cartography: What is a conveyance?

A conveyance is a transfer of one or more parcels or portions of parcels from one owner to another. Let’s say for instance you own a parcel of land and wish to divide into two parcels. You complete the Combination/Split application, record it, and it is approved by the Assessor’s office. Until you actually convey one or both of the parcels, the parcels remain in your ownership. In the eyes of the Assessor’s office, a Combination/Split only splits or combines, it does not convey. Even if there are 2 more owners of a parcel, completing the application does not automatically split the ownership; again, a conveyance of the new parcels is required to transfer title.

The most common source of confusion arises when adjoining landowners wish to clean up an encroachment issues, where owners “swap” small parcels in order to create property lines that reflect what lies on the ground. In order to complete this process, along with the Combination/Split application, each owner must convey the small piece to the other, thus creating new parcels. The intent of the parties is apparent through the application but without conveyances nothing more happens then a redraw of assessor maps.

Ownership on the application must exactly match what’s on the deed or in the Dept. Of Revenue system: Please do not assume the Assessor’s office will understand why a signature or owner's name differs from the application to the deed.

61. Cartography: Why doesn’t a Combination/Split form convey land?

A combination/split request only rearranges parcels; it does not have the power to change ownership. The only way ownership changes is by one party conveying a parcel to another party with a deed instrument such as a Warranty Deed, Quit Claim Deed or other type of conveying document.

Property is conveyed with a legal document designed specifically for that application like a Warranty Deed, Special Warranty Deed, Quit Claim Deed and other documents specifically designed to transfer title from one entity to another. The Combination/Split forms lack specific elements necessary to transfer real property such as:

• Designated Grantor (full name of entity and all associated parties)
• Designated Grantee (full name of entity and all associated parties)
• Proper legal language designed to transfer property.
• Notary and other required legal signatures depending on the nature of the conveyance.

Simply put, the Combination/Split application form was not designed nor intended to transfer title to real property—only rearrange Assessor parcel lines for tax assessment purposes.

62. Cartography: What is an ‘Assessor Map’?

An Assessor’s map is a tool used by the Assessor’s Office to be able to visually see parcels.

• Where a parcel lies in relationship to other taxable parcels and other types of land like public land, utilities, roads etc.
• The configuration (shape) of a parcel.
• The dimensions of a parcel.
• The acreage of a parcel.
• Special district boundaries (utilities, schools, fire).
• Political boundaries (city, state, county, reservation).
• Subdivision names.
• U.S. Public Lands Survey System location (Township, Range, Section).

Assessor maps show approximate locations of title lines but are in no way intended to represent a field survey.

63. Cartography: What is the process to do a land split or combination?

Splits and combinations can be accomplished by several different means, depending on the jurisdiction the property is located in.

Splits:

• If the property is located in Coconino County, outside of any city jurisdiction, a land division permit is required. The Community Development department processes all land divisions. See the Community Development site for further information regarding this process.
• If the property is located in the Cities of Flagstaff, Fredonia, Sedona, or Williams, splitting the property can be accomplished by recording a deed to change the ownership, or by filing the "Coconino County Combination/Split Request Form".
• We recommend you contact the appropriate planning and zoning department before splitting any property. Sometimes the land division you are planning to make may prevent a building permit from being issued. It would be helpful for you to have that information before you make the decision the split the property.

Combinations:

• For all jurisdictions, other than the City of Page, filing the "Coconino County Combination/Split Request Form" is sufficient to combine the property. It is recommended, but not required, that the combination form be recorded. Contact the appropriate jurisdiction before filing a combination form.
• In the City of Page it is necessary to contact the city to file a conditional use permit.

64. Cartography: What are the requirements to do a land split or combination?

Splits:

• See the Community Development land division information for split requirements in Coconino County.
• Splits in other jurisdictions filed by request, rather than deed, requires the following information:
  • Complete and accurate legal descriptions.
  • Location of any improvements that exist on the property.
  • Planning and zoning approval from the jurisdiction in which the property is located.
  • Treasurer approval that all taxes are current.
  • Owner’s signature (as shown of record).
  • Mailing address for the notices and bills.
  • Situs address (physical address) of the property if known.
• This form is not required to be recorded. However, we strongly encourage you to record this document for your own protection.

Combinations:

• The same information for splits applies to combinations. With the addition that all properties to be combined are of identical ownership.

Combination / Split Request Form

65. Cartography: What is the role of the Recorder's Office in the Combination/Split process?

When a Combination/Split Request form has been completed, the next step is to record the form, along with all appropriate legal descriptions and supporting documents, at the Coconino County Recorder’s Office. If all required signatures are present, the Recorder will accept the application and for a fee will record the documents which are then routed to the Assessor’s office for final review and approval of the application.

Note: Recording your Combination/Split application does not guarantee approval nor does it convey title to any new parcels that are created—it only creates an official record of your application and desire to divide a parcel.

Unless separate conveyances are executed, any newly created parcels remain in ownership of the Combination/Split applicant.

66. Cartography: What is the role of the Land Surveyor in the Combination/Split process?

Simply put—Land Surveyors measure land. After measuring land they describe what they have measured in legal terms that assure title rights are maintained and that their description describes only one piece of land with no ambiguities. Conversely, they also take existing legal descriptions, interpret them and place the interpretation on the ground by marking property boundaries.

Land Surveyors are uniquely qualified to assist with the Combination/Split process because they can first determine accurately what you own and where it lies on the ground, then determine suitable division lines and once again accurately describe new parcels and remainder parcels.

Unless specifically requested to do so, Land Surveyors do not prepare conveyance documents or determine what parcels to convey or what legal descriptions to include with what conveyances. It is up to the owner and/or title company to determine what legal descriptions go with what deeds/conveyances. Many applications are returned because conveyances designed to convey certain parcels do not adequately do so because incorrect or the wrong descriptions were included with them.

If you wish to convey (transfer) a parcel of land and are not sure if the legal description defines the parcel you wish to convey, we suggest consulting a land surveyor to be sure.

67. Cartography: How do I prepare my own Combination/Split application?

1. Understand the process; don’t just fill out the application. Many applications are returned to applicants due to improperly executed applications and a lack of understanding of the process.
2. Know the difference between filing and successfully approving an application and a conveyance that actually transfers real property.
3. Be certain the legal descriptions that describe all new parcels and remainder parcels accurately do so. Many applications are returned to applicants because of legal descriptions that do not accurately describe a parcel of land. In order to properly assess and tax a parcel of land, the Assessor must be able to define the boundary of the parcel, determining acreage and location.
4. Signatures on your Combination/Split Request form.
   • Planning and Zoning, City or County: The County and each municipality have their own rules and regulations regarding whether or not a land division will be creating legal parcels. The purpose of the filing a Combination/Split Request form is to determine, if in the eyes of the county or a particular city, the land division you are planning constitutes a legal parcel suitable for development—either residential or commercial. It is permissible to divide a parcel of land without filing a Combination/Split Request form but any resultant parcels may or may not qualify for development entitlements. The Assessor’s office will not process a Combination/Split Request form that has not been reviewed and signed with approval by the appropriate zoning and planning agency.
   • Treasurer’s Office: To verify property taxes have been paid.
   • Owner’s Signature: In order for the Assessor’s office to approve a Combination/Split Request form, the owner/s of a parcel must sign the form. If the parcel is owned by a corporation or trust, an officer of either must sign the form and the title and/or authorization status must be clearly noted. In the case of 2 or more parcels being combined and/or split where the each parcel has a different owner, the owner of EVERY parcel involved must sign the form.
   • Call the Assessor’s office with questions before recording your application.

Please be aware that many Combination/Split Request applications are rejected because of missing signatures or signatures that are unclear as to whether the signatory actually owns the parcel or is empowered to sign for the entity that does. If you have any questions please call the Assessor’s office for clarification before recording your application. This will ensure your application is processed as soon as the Assessor’s office schedule will allow.

68. Cartography: How are Tax Assessor Parcel Numbers assigned?

When a new tax parcel is created, whether by a conveyance split or recorded subdivision, the Cartography Department of the Assessor’s office assigns new tax parcel numbers.

• New numbers always go forward in the alphanumeric sequence--never backwards and never the same.
• Generally, numbers go to the lowest possible number. Example: If a parcel numbered 7 and one numbered 8 are combined, the new number would be 7A, not 8A.
• An alpha sequence is generally used completely before going to the next numeric. 7A, 7B, 7C…7Y, 7Z would be used before 8 would be assigned.
• If the parent parcels are on multiple maps, then the new number is based on the lowest numbered map.
• The letters I, O, Q, U, and X are NEVER used.
• If a portion of a parcel is sold and part remains with the original owner, the remaining part becomes the next available number and the sold part becomes the next available number plus 1. Example: parcel 8A sells a portion and the next available numbers are 8B and 8C. The part sold becomes 8C and the seller retains 8B.

69. RP: What is Real Property?

Real Property (RP) includes land, buildings, and other improvements on the land.

70. RP: What is Full Cash Value?

Full Cash Value (FCV) for property tax purposes means the value determined as prescribed by statute. If no statutory method is prescribed, full cash value is synonymous with Market Value. Market Value is the estimate of value that is derived annually by using standard appraisal methods and techniques.

71. RP: What is Limited Property Value?

Limited Property Value (LPV) is the basis for the assessment of property taxes. Limited Property Value is constrained in the amount by which it can be increased each year, (no more than five percent per year), and it cannot exceed the Full Cash Value.

72. RP: What is Legal Class?

The Legal Class is determined by the use of the property. If an individual parcel has more than one use, it will be assigned multiple Legal Classes and a “mixed" ratio will be applied to the value. The most common Legal Classes are:

• Class 1 - Commercial Property
• Class 3 - Primary Residence
• Class 4.1 - Non Primary Residence
• Class 4.2 - Residential Rental

73. RP: What is Assessed Value?

Assessed Value is obtained by applying a ratio (percentage) to the Full Cash or Limited Property Value. The Assessed Value of each property class is determined using percentages set by the State Legislature. The ratios are applied to both the Full Cash and Limited values of a property, which determines the property’s Net Assessed Value. The percentage ratio for the more common properties is:

• Commercial Property - 18%
  
• Land - 15%
• Residential Property - 10%

74. RP: How is my Real Property Valued?

The Assessor is mandated by Arizona State Statutes to value property at its Full Cash (Market) Value. Full Cash Value is the basis for assessing, fixing, determining and levying secondary property taxes. There are three methods of appraising value: SALES COMPARISON, REPLACEMENT COST, and INCOME.

• Sales Comparison – It is also known as Market. The method compares your property to other similar properties that have been recently been sold. This method is used mostly for homes and land.
• Replacement Cost – (less depreciation). This method is based on how much it would take at today’s material and labor costs to replace your property with a similar structure. It is used mostly for commercial buildings or homes that are not typical or are located in a remote area.
• Income – This method is based on the income potential of the property. Using operating Income and Expense Data supplied by the owner, the value is determined by capitalizing the potential net income.

75. RP: How is my Real Property taxed?

Tax Rates are set by all budget authorities and are separated into two types:

• Primary Rates are set by government entities such as counties, cities, and towns. They are applied to the “Limited Property Value” to determine taxes due. These taxes are used for the basic expenses of government and schools.
• Secondary Rates are set by special districts, fire districts and bond issues. Usually taxpayers vote for these districts and bonds, so the rates are applied to the Full Cash Value to determine taxes due.

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Community Development - All Divisions

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1. Can I make an online payment for a Community Development Permit?

Yes, once you have set up an online account using the Online Permit Center , “Pay Online” is an available option. Enter the Portal Access Code for your organization or job. Currently the portal access code is received from any of the Permit Technicians in Community Development (928-679-8850).

2. Can I make payment over the phone for a Community Development Permit?

For security reasons, Community Development cannot accept payments over the phone.

3. Are accessory structures (e.g. Barns, Garages, Sheds, Carports and similar structures) allowed on vacant land?

Accessory structures may be allowed on vacant land in certain zones within Coconino County. Please check with Community Development Planning and Zoning for which zones allow this.

4. Can I drop power to my vacant piece of property?

Electrical service and equipment shall not be permitted on vacant land.  Electrical services are only allowed to serve structures with permanent foundations. This would require Building plans that have a foundation plan, Roof framing plan, Floor plan, Electric plan, Cross Section plan, Elevation plan and a site plan. Architectural plan sets shall be drawn to ¼ inch = 1 foot scale.  Site plan shall be drawn to 1 inch = 20 foot scale. Please contact the Building Division at 928-679-8850 for plan requirements. Exception: Electrical equipment for the service of a well.

5. Do I need a septic or sewage system installed prior to obtaining my building permit?

A septic permit shall be issued before a building permit is issued. The septic system does not need to be complete at the time of construction but shall be completed and approved before a Certificate of Occupancy will be issued. Exception: If it is determined that the septic system is going to be approved at a later time then a building permit may be issued with a condition on approval from all divisions.

6. Are Portable sheds (e.g. Graceland, Weatherking, etc.) allowed as livable structures?

Portable sheds may be converted into single family dwellings. These structures shall be placed on a permanent foundation that meets minimum code requirements, and the structure shall be a remodel and shall comply with the International Residential Code as a single family dwelling.

7. Do I need a permit to install or place a manufactured/mobile home on my property?

Yes, Coconino County has a delegation agreement from the State Office of Manufactured Housing to issue permits for the installation of the suitable types. Mobile homes built prior to June 15. 1976 shall be rehabilitated and approved by the State Office of Manufactured Housing. “A person shall not occupy or otherwise use a mobile home which has been brought into this state or move a mobile home from one mobile home park in this state to another mobile home park in this state unless it meets the standards pursuant to the chapter and displays the proper state Rehabilitation Certificate.”

The permit fee is $276.00 this includes the manufacture home set, electric, gas, water and sewer inspections. Any structure that is add on to this permit will be a separate building permit and review process.

8. Can I build my own Home?

Yes, you are allowed to build your own home given that all federal, state and local building codes and requirements are followed. An application and set of construction documents is required to be submitted for review and approval to the building division. Once the plans are approved and fees paid, you can start construction and call for routine inspections.

9. How long does it take to secure a building permit for structures?

Coconino County Building Division try’s to meet a 15 working day, 1^st plan review process. Once the 1^st review is completed and the customer picks up the red line comments the county review time is stopped and the customer time starts. Once you have returned the review comments and a corrected plan set, the customer time stops and the county review time starts. The county building division then has 5 working days to complete the 2^nd review, if everything was corrected and all other divisions have approved the permit it will be issued. This process is around 15 to 20 working days not counting the time it is in the customer hands.

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Community Development - Building & Safety

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1. What are the adopted building codes for Coconino County?

The adopted codes for Coconino County are:

• 2012 International Building Code
• 2012 International Residential Code
• 2012 International Mechanical Code
• 2012 International Fuel Gas Code
• 2012 International Plumbing Code
• 2012 International Energy Conservation Code
• 2011 National Electric Code

2. What are the minimum uniformly distributed live loads for Coconino County?

The minimum uniformly distributed live loads for Coconino County are:

• Attics made usable when the attic truss is a bonus room (habitable space), the floor Live Load shall be a minimum of forty (40) pounds per square foot (psf).
• Decks and Exterior Balconies – forty (40) psf.
• Sleeping Rooms – thirty (30) psf.
• Habitable Space – forty (40) psf.
• Storage Rooms – thirty (30) psf.

3. What are the snow load requirements for Coconino County?

Snow Loads for roof design shall be considered as a non-reducible live load on the roof. The list below indicates the snow load requirements for Coconino County:

• Fifty (50) pounds per square foot (psf) – Climate Zone 6B – Ground Snow Load 75 psf:
  • Hart Prairie
  • Kendrick Park
  • Jacob Lake and the North Rim
  • Any building site at an elevation of 8000 feet or more above sea level
• Forty (40) psf – Climate Zone 5B – Ground Snow Load 60 psf:
  • Baderville
  • Ft. Valley
  • Doney Park
  • Valle
  • Tusayan
  • Parks
  • Areas surrounding Williams
  • Clear Creek Pines
  • Starlight Pines
  • Happy Jack
  • Forest Lakes
  • Mormon Lake
  • Kachina Village
  • Mountainaire
  • Pinewood
• Thirty (30) psf – Climate Zone 4B – Ground Snow Load 45 psf:
  • Cameron
  • Tuba city
  • Areas between Twin Arrows and Winslow
  • Oak Creek Canyon
  • Areas surrounding Ash Fork and Seligman
  • Areas surrounding Fredonia
  • Alpine Ranchos and Leupp
• Twenty (20) psf – Climate Zone 3B – Ground Snow Load 35 psf:
  • Greenhaven
  • Marble Canyon

4. What is the design criteria for Coconino County?

The design criteria for Coconino County is:

• Ground Snow Load – see snow load question, above.
• Wind Speed – 90 Miles per Hour for 3 second gusts
• Seismic Design Category – C
• Any building site at an elevation of 8000 feet or more above sea level
• Weathering – Moderate
• Climate Zone – Varies – see snow load question, above.
• Frost Line – 30 inches into undisturbed soil for exterior footings in all areas of Coconino County with the exception of Oak Creek/Sedona, Marble Canyon, and Greenehaven where the depth is 24 inches into undisturbed soils. All interior footings depth shall be 12 inches into undisturbed soil.
• Termite –Moderate to heavy - Site Specific: When treatment is required by other agencies or lending institutions, then the report shall be filed with the permit from the County Building Department.
• Ice Barrier Underlayment Required – All areas of Coconino County Except: Marble Canyon and Greenehaven.
• Flood Hazard – The Flood Plain Administrator is the Director of Coconino County Community Development.

5. When do I need a building permit?

The list below indicates when a building permit is not required:

• One story detached accessory structures used as tool and storage sheds, playhouses and similar uses provided the floor area does not exceed 200 square feet. Additionally these structures shall have a maximum wall height of eight (8) feet and a maximum overall building height of fifteen (15) feet. All property setbacks and distances between buildings shall be complied with.
• Fences not over 7 feet tall, Check with Planning and Zoning for zoning requirements.
• Retaining walls that are not over 4 feet in height measured from the bottom of the footing to the top of the wall. Check with Planning and Zoning for zoning requirements.
• Water tanks supported directly upon grade if the capacity does not exceed 5,000 gallons and the height to diameter or width does not exceed 2 to 1.
• Sidewalk and driveways. Check with Community Development Engineering Division for other requirements.
• Paint, paper, tiling, carpeting, cabinets, counter tops and similar finish work.
• Prefabricated swimming pools that are less than 24 inches deep.
• Swings and other playground equipment.
• Window awnings supported by an exterior wall which do not project more than 54 inches from the exterior wall and do not requires additional support.
• Decks not exceeding 200 square feet in area, that are not more than 30 inches above grade at any point, are not attached to a dwelling and do not serve the exit door required by the IRC 2012 Section R311.4.
• One-Story detached agricultural Hoop Greenhouse. An agricultural greenhouse is a structure for horticulture (growing plants for food and flowers) and it is mainly a glazed or translucent structure such as a hoop greenhouse. Additionally, these structures shall have a maximum wall height of eight (8) feet and a maximum overall building height of fifteen (15) feet. All property setbacks and distances between buildings shall be complied with.

6. Are there local sustainable building professionals that can help me with my project?

Yes. The Sustainable Building Program maintains a Resource Directory of current builders and other service providers that have experience with sustainable building.

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Community Development - Engineering

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1. What is a floodplain?

A floodplain is the part of the land where water collects, pools, and flows during stormwater runoff events. Such areas are classified as Special Flood Hazard Areas (SFHA), and are located in a 100-year flood zone.

The term “100-year flood” can be misleading. It is not the flood event which occurs only once in a 100-year time span. Rather, it is a flood discharge that has a 1% chance of being equaled or exceeded each year. The 100-year flood could occur more than once in a relatively short period of time

The 100-year flood zone is used by the National Flood Insurance Program (NFIP) as the standard for floodplain management to determine flood risk. For example, a structure located in a 100-year floodplain has a 26% chance of suffering flood damage during the term of a 30-year mortgage.

2. Is my property in a floodplain?

A Floodplain Status Report will provide this information.  An online request form is available.

3. What do the terms Base Flood Elevation & Regulatory Flood Elevation mean?

The Federal Emergency Management Agency (FEMA) requirement for building structures in flood hazard areas is that the floor of the lowest habitable enclosure must be elevated to or above the Base Flood Elevation (BFE). The BFE is based on the floodplain delineation for the 100-year peak runoff event.

In order to minimize potential damage to residential structures in flood hazard areas, the Coconino County Floodplain Management Overlay Zone requires an additional foot of freeboard above the BFE, which is referred as the Regulatory Flood Elevation (RFE).

4. What is an Elevation Certificate (EC)?

An Elevation Certificate (EC) is an important tool that documents your building’s elevation. This Fact Sheet provides valuable information for homeowners about elevation certificates and flood insurance.

5. How do I get an Elevation Certificate (EC) for my building?

There are several ways to obtain an Elevation Certificate (EC):

• Contact the Coconino County Engineering Division (928-679-8850). A copy of the EC might be on file.
• Ask the sellers. When buying a property, ask the sellers to give you their EC. If they don’t have an EC, ask if they can provide one before settlement.
• Ask the developer or builder. In a high-risk area, the developer or builder might have been required to get an EC at the time of construction.
• Check the property deed. ECs sometimes are included with the property deed.
• Hire a licensed land surveyor, professional engineer, or certified architect who is authorized by law to certify elevation information. For a fee, these professionals can complete an EC for you. To find a professional surveyor:
  • Check with the Arizona Board of Technical Registration, or
    
  • Use an online search engine, or
    
  • Contact the State NFIP coordinator Brian Cosson.
    

6. I would like to install a driveway and/or culvert to access my property. Do I need an encroachment permit?

It depends . . .

• If your driveway will connect to a county-maintained road, then yes you will need an Encroachment Permit. (The county will not require encroachment permits to access private roads.)
• If your driveway accesses a state road, you will need an ADOT Encroachment Permit.

7. Utility locating and marking is required by law. How do I request it?

Before you dig, contact Arizona Blue Stake 811 or 1 (800) 782-5348, or online at Arizona Blue Stake. Notification is required 48 hours before any digging begins.

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Community Development - Environmental Quality

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1. Can I reuse gray water in Coconino County?

In general, the County allows for gray water reuse, but all systems need to meet Arizona’s Dept. of Environmental Qualities requirements, as well as, the Gray water Guidelines from Coconino County Environmental Services. Coconino County Environmental Services Division reviews plans for waste water systems, including gray water. For more information and resources on gray water reuse, visit the water section on Sustainable Building Program’s website or contact Environmental Services for specific system information at (928) 679-8850.

2. Are composting toilets allowed in Coconino County?

Yes, they are a general permit that can be applied for in conjunction with a wastewater permit design.

3. Do I need to get a permit to make repairs to my septic system?

Yes. You can download the permit application from the Environmental Quality web page. (open the septic system application, under permit type, check the box for repair only) or contact our office for assistance (928) 679-8764.

4. How do I find out if a septic system on a property is permitted, the type and size of system, and if there are site plans or as-built drawings of the wastewater system?

Submit a Septic Information request. The form is available on the Environmental Quality web page under Transfer of Ownership. Fax, mail or bring the form into our office with payment for processing. There is an administrative fee for the septic information search of $22.00. The fee is charged regardless of the file search results. File searches are processed in the order that they are received. Please allow 5-7 working days to process.

5. How often should I pump my septic tank?

How often you need to pump depends on the size of the tank, the number of people in the household, and the amount and type of solids. Generally, a septic tank should be pumped every 3 to 5 years. However, some alternative systems that are more complex may need pumping more frequently. If you are unsure if your tank needs pumping, have it inspected and get a recommendation for how many years you can go between pumping. Write this schedule down on a maintenance chart or where you keep your maintenance records and stick to it!

6. If I install a gray water system do I still need a wastewater system?

Yes, a full size wastewater system must be installed to dispose of all wastewater produced during non-watering months.

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Community Development - Planning & Zoning

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1. Where can I find the current Coconino County Zoning Ordinance?

The Coconino County Zoning Ordinance was updated in April 2017.

2. What uses am I allowed to conduct on my property?

Permitted and conditional uses (those requiring a public process before initiation) are specific to your property’s zoning classification. To find the zone of your property, use the Coconino County Parcel Viewer and turn on the County Zoning Layer.

3. What is a Comprehensive Plan?

Refer to the Comprehensive Plan FAQ.

The Final Draft of the Coconino County Comprehensive Plan was adopted on December 15, 2015.

4. What is a Zoning Violation and how to I report one?

This brochure explains how Zoning Violations are enforced. Citizens may report a Zoning Violation by completing a Code Enforcement Request.

5. How do I request a Zone Change?

This brochure explains the Zone Change process.

6. What is a Pre-Application meeting?

This brochure explains the Pre-Application Meeting process.

7. What is a Variance Request and how do I get a one?

This brochure explains the Variance Request process.

8. What is a Conditional Use Permit (CUP) and how do I get a CUP?

This brochure explains the Conditional Use Permitting process.

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Community Development - Sustainable Building Program

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1. Are Tiny Houses legal in the County?

Tiny Houses meeting the Tiny House Permitting Policy are legal. Contact the Sustainable Building Program at (928) 679-8853 for more information regarding this policy.

2. Are there incentives for sustainable building?

Yes, a number of incentives are available for different sustainable features. The Sustainable Building Program maintains a listing of current Incentives for Sustainable Building including federal and state tax refunds, appliance rebates, and city incentives.

3. Can I harvest rainwater in Coconino County?

Yes, and the County encourages it as a way to address limited water supplies throughout the region. See Rainwater Harvesting & Calculator, Tips on Rainwater Harvesting for Domestic Use or contact the Sustainable Building Program at (928) 679-8882 for more information.

4. Are there local sustainable building professionals that can help me with my project?

Yes. The Sustainable Building Program maintains a Resource Directory of current builders and other service providers that have experience with sustainable building.

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Community Services

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1. What does Community Services do?

Coconino County Community Services is a designated Community Action Agency and strives to enhance the well-being of the less fortunate and isolated residents of Coconino County by providing food and shelter, transportation, home care, economic empowerment, and other beyond poverty self-sufficiency assistance. It is a leading safety net agency providing case management services integrated with financial coaching, micro-entrepreneurship training, and Individual Development Account assistance. Also provided are senior services and court-ordered public fiduciary assistance for those whose disabilities prevent them from adequately doing their own financial management.

2. How did Community Action and Community Services start?

Community Action Agencies were authorized as part of the “War on Poverty” launched by President Johnson when he signed the Economic Opportunity Act of 1964, Public Law 88-452. Less than a year later in 1965 Coconino County's Board of Supervisors (BOS) established the County’s Community Action Program, under a CAA Board starting in 1966. In 1973 the County funded this CAA as a Community Services Project for one year and in March 1974 it became a County Department. In addition to the Board of Supervisors local authority, CAAs are also federally regulated.

3. How is Community Services funded?

Although revenue sources and amounts vary from year-to-year, only about half of Community Services typical funding comes from County General Funds. One-third of revenues are provided by federal and state grants, and of the remainder, some funding comes from non-profit foundations and private donations. Community Services is considered a public non-profit so contributions made to its programs and services are tax deductible. Community Services is also on the State of Arizona’s list of qualifying charitable organizations which is necessary for donations to qualify for the Arizona Charitable Tax Credit. All contributions through the Charitable Tax Credit are a dollar for dollar credit off your state taxes, up to $400 for an individual and $800 for a couple filing jointly.

4. Does community need warrant these Community Services?

As the designated CAA, Coconino County Community Services (CCCS) completes a comprehensive community needs assessment every three years to inform strategic choices related to programming and services. The Coconino County Community Needs Assessment Report 2017 (CNA17) was completed by Northern Arizona University Laboratory for Applied Social Research, and was sponsored by both CCCS and United Way of Northern Arizona with funding support from UNS Energy Corporation and Arizona Public Service Company. This report includes input from lower-income community member focus groups, CCCS’ consumer surveys, U.S. Census Bureau, and other secondary demographic data. The 97-page report is available via a weblink on CCCS’ Webpage (http://az-coconinocounty2.civicplus.com/DocumentCenter/View/7421).

When CNA17 was presented for adoption by the Coconino County Board of Supervisors (CCBOS) in December 2017, CCCS created a topic frequency word cloud from its content and “housing” was the most frequently mentioned word (see below). Affordable housing is a huge need especially felt by those living with incomes below the federal poverty guideline. CNA17 shows that 49.6% of CCCS’ consumers live below 50% of the poverty line, even though many are employed. Even though the need for affordable housing is clear in the report, the most common need among these CCCS consumers was for financial coaching pertaining to budgeting and credit, skill development, and education. Observed in the 2017 CAP Financial Empowerment case study which went on to recommend integrating purposeful strategies to address this need. CCCS’ Housing Stabilization proposal incorporates an integrated financial empowerment package of services to increase financial stability and prosperity.

CCCS’ proposes to improve the content of its currently well-received Financial Literacy and Empowerment workshops, but also to combine it with other resources for a more comprehensive, integrated services strategy, including One-to-One Coaching and resource referrals in collaboration with other social and financial services partners.

Improving financial capability can be daunting and overwhelming for community members at any income level, but especially for those in poverty. The U.S. Census Bureau’s 2012-2016 American Community Survey shows poverty is still much higher in Flagstaff than the United States, Arizona, and Coconino County:
• Persons in poverty in U.S. (12.7%), Arizona (16.4%), Coconino County (17.8%), and Flagstaff (23.3%).

Poverty Rate is one of the 56 outcome measures within five categories (Financial Assets & Income, Businesses & Jobs, Homeownership & Housing, Health Care, and Education) by which Prosperity Now (formerly Corporation for Enterprise Development, CFED) ranks states. Its 2017 Scorecard ranked Arizona 40th of 51 states, including D.C., for a D grade. Undoubtedly, Arizona’s poor ranking is largely due to its above-mentioned income poverty rate. There is also a likely connection to the meager adoption of only 18 of 53 needed policies Prosperity Now posits would benefit the entire state, including Coconino County.

Prosperity Now’s analysis shows Arizona and Coconino County are worse than the U.S. average for:
• Asset Poverty Rate: Arizona (29.5%), Coconino County (27.1%), and U.S. (25.5%)
• Liquid Asset Poverty Rate: Arizona (41.8%), Coconino County (37.8%), and U.S. (36.8%)
• Households with Zero Net Worth: Arizona (20.5%), Coconino County (19.7%), and U.S. (16.9%)

Research conducted in 1990 by Dr. Michael Sherraden, his book Assets and the Poor: A New American Welfare Policy, and work by CFED, showed that asset poverty even more than income poverty holds back individuals and families, preventing them from moving beyond poverty.

High cost of living, especially with regard to housing, severely negatively impacts those living in poverty. Flagstaff’s cost of living and housing cost are some of the highest in the nation. Flagstaff rents are 48th highest of 210 metro-areas and its median home-price is 43rd highest. Flagstaff housing costs drive Coconino County’s high cost of living and according to The Self-Sufficiency Standard for Select Arizona Counties and Families, 2012, Coconino County’s self-sufficiency income requirement for one-adult with one-preschooler households was $38,787/year, 256% above the Federal Poverty Level.

According to the National Housing Conference’s (NHC) calculator, in order to afford fair-market rent for a 1-bedroom in Flagstaff it requires an annual income of $36,360. This is more than the median income of a host of occupations in Flagstaff, including Bank Teller, Customer Service Representative, Dental Assistant, Delivery Truck Driver, Fast Food Cook, Janitor, Medical Billing Clerk, Security Guard, etc. Additionally, NHC calculates that to afford fair market rent for a 2-bedroom requires an annual income of $45,400. This is more than the median income of many other occupations in Flagstaff, including Fire Fighter, Police Officer, Plumber, Electrical Engineering Technician, LPN Nurse, Machinist, etc.

As reported in CCCS’ 2017 Community Needs Assessment, Flagstaff Fair Market Rents vs. actual rents on a 2 BR apartment are $1037 vs. $1427. The actual rents require a household to earn about $27.44 per hour full-time wages to afford housing.

5. What governance and accountability are over Community Services?

Community Services is overseen by two separate statutory bodies. The County Board of Supervisors is the final governing authority, responsible for all policies and budgets, while the Community Action Advisory Board (CAAB) advises programming and services. CAAB is made up of twelve to fifteen members comprised of one-third elected officials, one-third or more low income residents and one-third or less private sector representatives. Community Services reports quarterly on achievements toward federal Community Action Agencies Results Oriented Management and Accountability goals. And, it also follows National Council on Aging Standards and Accreditation as well as Standards of Practice for Guardianship.

6. Where do I find information on specific Community Services programs?

Community Services program information is available on Coconino County Community Services' Webpages, as well as elsewhere within these FAQs.

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Community Services - Basic Business Empowerment (BBE)

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1. What is the Basic Business Empowerment (BBE) Class?

The BBE class is a 12-week course which has been created for individuals with talents, skills or special abilities to assist them in starting up and/or expanding a small business. A Business Plan will be created, which will assist in determining if your business is feasible. Small businesses are the primary source of wealth and job creation in America.

2. Why do I need to take the BBE course if I think I can write my own plan?

The class will provide you with information and tools to create a professional business plan. You will also have an opportunity to hear guest speakers on topics which include the legal aspects of starting a business, insurance required for opening a business, as well as entrepreneurs, professionals and business leaders from the community to assist you with your plan.

3. What template do we use to write a BBE business plan?

The BBE business feasibility plan development training utilizing resources to help you quickly translate your business idea into a viable business plan. Coconino County Community Services partners with the Coconino Small Business Development Center to facilitate the training and provide even more resources and learning opportunity for its training participants. You will be guided through the process of writing your business plan and provided help to understand your target market, products and services features vs. benefits, cash flow, profit and loss, etc. Your business plan will include details related to each of these topics. Assuming you attend every class and complete your out-of-class assignments your business plan should be complete by the end of the training. It will help you determine whether your business is feasible and ready for start-up and/or expansion.

4. I hear there is a grant program associated with the BBE program. What do I need to do to be able to receive a grant?

The program is the Individual Development Account or IDA Program. IDAs are savings accounts available to low and moderate-income individuals or families who earn matching funds through regular and continuous savings AND participation in financial literacy classes. Match funds are disbursed if and when the participant’s savings are used for the acquisition of assets – business capitalization or financing of post-secondary education. For more information, please contact Rosie Wear or Scott Neuman at (928) 679-7425.

5. What if I am not able to keep up with the BBE class and need help?

The facilitator and our agency partner, the Small Business Development Center (SBDC), will be available to assist you through the process. In addition, the facilitator and SBDC staff will have access to your business plan as you create it and provide technical assistance throughout the process.

6. What if I am not able to attend all BBE classes?

You must attend at least 10 of 12 classes and complete your Business Plan to be eligible to graduate. You may continue to work on your business plan and complete the homework assignments, even if you miss a class. We encourage you to attend all the classes due to the interaction with the other participants, the tutorial learning, and the expertise of the guest speakers, and facilitator.

7. Who can I contact if I have additional BBE questions?

Email Program Coordinator Scott Neuman or Assistant Director Norma Gallegos, call (928) 679-7425, or visit our 2nd floor office at 2625 N. King Street, Flagstaff, Arizona 86004.

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Community Services - Donation Giving (Giv)

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1. How can I give a financial donation to Community Services?

There are two easy ways to give, either by writing a check and mailing or hand delivering it to Community Services, or by donating online with your credit card via PayPal. 

• To donate online with your credit card via PayPal, click Donate Now!


• To donate in person or by mail, make your check payable to “CCCSD,” write “donation” in the memo line, and send to:

Coconino County Community Services

2625 N. King Street

Flagstaff, Arizona 86004

Attention: Administrative Manager

2. How are donations usually used to help our Coconino County community neighbors?

Visit Coconino County Community Services’ Webpages for more detailed information, but in brief Community Services provides assistance to our most vulnerable community members. Social Services help those needing housing, utilities, and financial coaching assistance. Senior Services provide meals and assistance for the elderly. Basic Business Empowerment and Individual Development Accounts provide a hand-up to those moving forward toward self-sufficiency. The Volunteer Program leverages the expertise of caring Coconino County residents to stretch Community Services resources beyond what our caring, capable, and committed staff are able to accomplish alone. Lastly, Donations can be given to any of these specific areas of need, or for Community Services applied generally where they are needed most.

3. Are donations to Community Services typically tax deductible?

Yes, Coconino County Community Services is a public nonprofit, community action agency (CAA) and donations to it may be deductible from federal income tax. Public and private nonprofit CAAs were established under the Economic Opportunity Act of 1964 to fight America's War on Poverty. CAAs help people to help themselves in achieving self-sufficiency. There are approximately 1000 Community Action Agencies, serving the poor nationwide. The majority of CAA program participants are extremely poor, with incomes below 75 percent of the federal poverty threshold, or $9,735 for a family of three (the average family size for the population served).

4. Can my donation to Community Services qualify for a Charitable Tax Credit?

Yes, you may receive an Arizona Charitable Tax Credit for charitable contributions to Coconino County Community Services. Your donation will help those we serve and it will also reduce your Arizona State income tax dollar-for-dollar, up to the legal limit. Lists of All Qualifying Charitable Organizations are linked by year on the Arizona Department of Revenue’s (AZDOR) Qualifying Charitable Organizations webpage. The AZDOR website has additional information on the Charitable Tax Credit, including answers to the following questions:

1. What is the tax credit for charitable organizations?


2. How do I claim the credit for contributions to Qualifying Charitable Organizations?


3. How much can I claim for the credit for contributions to Qualifying Charitable Organizations?


4. Do I have to itemize deductions to claim the credit for contributions to Qualifying Charitable Organizations?


5. Do I claim my charitable contribution as a tax credit or a deduction?

5. Who can I contact if I have additional Donation questions?

Email Administrative Manager Rosie Wear, or call (928) 679-7425.

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Community Services - Individual Development Accounts (IDA)

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1. What is an Individual Development Account (IDA)?

Individual Development Accounts (IDAs), are savings accounts available to low and moderate-income individuals or families who earn matching funds through regular and continuous savings AND participation in financial literacy classes. Match funds are disbursed if and when the participant’s savings are used for the acquisition of assets – business capitalization or financing of post-secondary education.

2. Do I need to wait until I have reached the total savings before I can use the IDA match funds?

No. You just need to fulfill the minimum amount of savings time – 6 months.

3. If I decide to no longer be in the IDA program, do I keep all my saved money?

Yes! Any money you put into your savings account is yours and will remain yours.

4. Can the IDA funds be used to pay off loans or other debts?

No. IDA funds are strictly applied to asset purchases for business capitalization or financing for post-secondary education (tuition, fee, books, and supplies).

5. Does being in an IDA program disqualify me from getting other assistance (i.e. grants, loans, government assistance, etc.)?

No. We encourage you to apply for other assistance as needed.

6. Do I need to claim the IDA funds on my taxes?

No. IDA funds are not earned income and are distributed to a third party.

7. Can I participate in the IDA program more than once?

Yes! Once you have completed your first IDA, you are welcome to reapply for another.

8. When does the IDA six months of required savings begin?

When you make your first deposit into the IDA bank savings account.

9. Can I save for the IDA at any bank?

No. You need to open a savings account with a partnering bank. You will be given detailed instructions as to which bank and how to open the account.

10. Do I need to pay back the funds I receive from the IDA program?

No, if it’s for business capitalization and/or post-secondary education.

11. Who can I contact if I have additional IDA questions?

Email Administrative Manager Rosie Wear or Special Projects Program Manager Scott Neuman, call (928) 679-7425, or visit our 2nd floor office at 2625 N. King Street, Flagstaff, Arizona 86004.

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Community Services - Senior Services (Sen)

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1. What Senior Services do you provide?

Senior Services provides seniors (60 years of age and older) with information and referral on many programs in Coconino County, which include: 

• Benefits Checkup (Supplemental Nutrition Assistance Program - SNAP, Arizona Commodity Supplemental Food Program - Food Plus, Medicare, and other federal and state programs)


• Homecare Services (Housekeeping, Shopping, Personal Care, and Respite Care)


• Nutrition Program (Congregate meals and Meals on Wheels in Flagstaff and Williams)


• Transportation Services (Senior Independence Program, and assistance with other transportation programs)

2. How can I receive Senior Services?

Services are based on eligibility, availability, and need.

3. Is there a fee for Senior Services?

Homecare Services are provided on a sliding scale fee. Nutrition program congregate meals are provided to those who are 60 years and older, a spouse under 60 years of age, and/or disabled individual for a suggested donation of $4 per meal. For Meals on Wheels, please contact the Area Agency on Aging at (877) 521-3500.

4. I am not able to leave my house, does Senior Services make home visits?

Home visits are available and scheduled during the regular business hours with a Case Manager. We also provide Meals on Wheels if you meet the income eligibility.

5. Is there a waiting period for Senior Services?

Some services may require a waiting period. Services such as Meals on Wheels home delivered meals and Homecare Services are provided based on eligibility and availability within the service delivery area.

6. Who can I contact if I have additional Senior Services questions?

Email Public Program Manager Melinda Tracey, call (928) 679-7425.

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Community Services - Social Services (Soc)

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1. What types of Social Services are available?

At Social Services you can apply for Rent/Mortgage Payment assistance, Utility assistance, Move-In Deposits on utilities, clothing and food box vouchers, Financial Coaching/Literacy, Repair or Replacement of a utility related appliance or system, Utility Repairs and Replacements, Special Needs Assistance related to Employment.

2. What do I need to bring with me to apply for Social Services benefits/services?

Please refer to our website for detail information on the documentation required to apply for assistance. Social Service Forms and Resources

3. What is the link (URL) for the Social Services intake form to apply for assistance?

Please visit the following link to print the Intake form: Intake Form

4. How long does it take to apply for Social Services assistance?

The day you come in to apply for assistance we ask for the completed Intake form and documentation. You are then assigned to a caseworker that day who will review your information for eligibility. If you are eligible, that day the utility companies will be notified of payment. Also, you will be given an approval letter to give to your landlord. It can take up to two weeks for landlords and utility companies to receive their checks for payment.

5. How much Social Services assistance can I receive?

It depends on a lot of factors. Your best bet is to come in and fill out an Intake Form and provide your documentation.

6. What if I don’t have all my documentation required to receive Social Services?

Give us a call at (928) 679-7453 and we can discuss your particular situation in how you can get your documentation.

7. Who can I contact if I have additional Social Services questions?

Email Program Manager Susan Harlos, call (928) 679-7425, or visit our 2nd floor office at 2625 N. King Street, Flagstaff, Arizona 86004.

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Community Services - Volunteering (Vol)

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1. Do you utilize volunteers in your programs?

Yes, we provide several volunteer opportunities in our department. 

• Senior Nutrition program utilizes volunteers for its Meals on Wheels delivery and Congregate Meal sites in Williams and Flagstaff. 


• Basic Business Empowerment Program utilizes volunteers as business coaches and guest speakers in Flagstaff. 


• Financial Literacy utilizes volunteers who have expertise in finances and budgeting for our workshops and classes. 


• Social Services utilizes volunteers for front desk assistance in Flagstaff. Also, volunteers are needed to assist with Financial Empowerment Coaching. Please contact the Social Services Program Manager for specifics. 

 

2. How do I volunteer for a program?

A volunteer application must be completed and reviewed before any volunteers can start. Once the background check is completed and approved, you will watch several training videos and complete a quiz in order to fulfill the volunteer background requirements.

3. Who can I contact if I have additional Volunteering questions?

Call (928) 679-7425, or visit our 2nd floor office at 2625 N. King Street, Flagstaff, Arizona 86004, and ask for the Program Manager of the program with which you are interested in volunteering.

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Constable

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1. Who can serve civil process?

Registered process servers as well as the constable and sheriff can serve process. However, only the constable or the sheriff can serve process that requires the seizure of persons, property, or currency.

2. Who serves process in the other Coconino County Justice Court precincts?

Because there is no other constable in the other Justice Court precincts, either the sheriff or private process servers provide the service. The constable can serve process within the County; however, there is a fee of $2.40 per mile one way, up to 200 miles (which is generally not cost effective).

3. What is the difference between the sheriff and the constable?

The sheriff serves process for the Superior Court and the constable serves process for the Justice Court located in the precinct.

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Court Administration - Flagstaff Municipal Court

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1. How and/or where do I make my court payments?

Payments may be made in person, by phone, or by mail at:
15 N. Beaver
Flagstaff, AZ 86001

If after regular court hours, the court has a payment drop box at the front entrance. Please make all payments payable to Flagstaff City Court. Credit card, certified payments, and payments by personal check (with some restrictions) are accepted during regular court hours. If you are on a payment plan, any late payment may not halt enforcement procedures unless authorized by the fines department. If your fine has been referred to collections, you may pay at the court or online at Arizona Courts Online Payment.

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Elections

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1. What are the qualifications to register to vote?

Every resident of the state is qualified to register to vote if the person:
•is a citizen of the United States,
•will be 18 years of age on or before the next general election,
•has not been convicted of a felony, unless civil rights have been restored, and
•has not been adjudicated an incapacitated person

For a first-time felony conviction, civil rights are automatically restored upon completion of a person's sentence and payment of any fines and restitution.

2. How do I register to vote?

Complete and submit a voter registration form to the Elections Office either in person or by mail, or you may register online if you have an Arizona Driver’s License or Arizona State Identification Card issued after 9/30/1996.

3. Where are voter registration forms available?

Paper forms are available at the following locations:
• Coconino County Elections Office
• City or Town Clerk offices
• Libraries, and other government agencies
• Chapter houses and tribal office on the reservations
• You may also request a form to be mailed to you or download a form from our website.

4. When is the deadline to register to vote or update my registration?

A registration form must be completed and submitted to the Elections Office no later than 29 days before the election in order to be registered for that election. A voter ID card will be mailed 2 to 4 weeks after your registration is processed.

5. When do I need to update my registration?

You will need to submit a new registration form whenever you have a change of residence, name, or political party preference. If you have not moved and only need to change your mailing address, you may do so by calling the Elections Office at 928-679-7860 or toll-free 800-793-6181.

6. How do I vote early?

Early voting is available:

• In person at the Elections Office or any early voting site starting 27 days prior to an election; or
• By mail by requesting an early ballot from the Elections Office or signing up for the Permanent Early Voting List. Early ballots may be requested up to 93 days before an election and are mailed out beginning 27 days before an election.

7. I have temporarily changed my mailing address. Will my election materials be forwarded?

No, election mail is never forwarded. Please notify the Elections Office whenever you change your mailing address. Any mail sent to an address with a forwarding order or “temporarily away” order will be returned to the Elections Office as undeliverable.

8. I never received my early ballot, or I spoiled it, lost it, or destroyed it. How do I receive a replacement?

Contact the Elections Office (928) 679-7860 or call toll-free at (800) 793-6181. A replacement ballot may be requested to be mailed to you up until 11 days prior to an election.

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Health - Booster Seat Law

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1. When did the law take effect?

On August 2, 2012, a new law went into effect that requires children under age 8 to be restrained in a booster seat.

2. What does this mean to families?

Motor vehicle crashes are the leading cause of death for children between 5 and 8 years old. Many of these children were not properly restrained. To improve safety for children, Arizona increased the length of time for children to be in a child safety seat to age 8. This law does allow a police officer to stop a car if a child is not belted in a child safety seat.

3. Is there a fine?

Yes, the fine will vary by city, but at minimum it is $50.

4. How much does a booster seat cost?

These seats can be purchased at many locations that sell car seats for as little as $20.

5. How is the booster seat installed in the car?

The booster seat is made to make the vehicle seat belt fit a child. The child sits on top of the booster seat with a lap and shoulder belt and is then buckled into the car. By lifting the child up in the booster seat, this makes the seat belt fit better.

6. Is there someone to call for help?

Yes, many communities across Arizona have child passenger technicians. Visit the Seatcheck website for a technician in your community.

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Health - Fight the Flu

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1. Who should get vaccinated?

The following people, or groups of people, should be vaccinated: More Information

2. What are typical flu symptoms?

The symptoms of seasonal flu include fever, cough, sore throat, body aches, headache, chills and fatigue. Some people have reported diarrhea and vomiting associated with swine flu. Seasonal flu may cause a worsening of underlying chronic medical conditions. 

In children emergency warning signs that need urgent medical attention include: 

- Fast breathing or trouble breathing ?- Bluish skin color ?- Not drinking enough fluids ?- Not waking up or not interacting 

- Being so irritable that the child does not want to be held 

- Flu-like symptoms improve but then return with fever and worse cough 

- Fever In adults, emergency warning signs that need urgent medical attention include: 

- Difficulty breathing or shortness of breath 

- Pain or pressure in the chest or abdomen 

- Sudden dizziness 

- Confusion 

- Severe or persistent vomiting

3. What do I do if I get flu-like symptoms?

Health officials advise individuals who develop influenza-like-illness (ILI) (fever with either cough or sore throat) to stay at home, to get lots of rest and drink plenty of fluids. Persons who experience symptoms and wish to seek medical care should contact their health care providers to report illness (by telephone or other remote means) before seeking care at a clinic, physician’s office, or hospital. Those with severe symptoms (see above) who have difficulty breathing or shortness of breath or are believed to be severely ill should seek immediate medical attention. 

There are things that people can do to help them stay healthy. The Health District recommends the following preventative measures: - Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it. If you don't have a tissue, sneeze or cough into your sleeve. 

- Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand cleaners are also effective. - Avoid touching your eyes, nose or mouth. 

- Try to avoid close contact with sick people. 

- If you get sick, stay home from work or school and limit contact with others to keep from infecting them. 

The following prevention measures will help to lessen the impact on individuals, families and businesses in the event of an influenza pandemic: 

- Prepare for a possible school closure and plan for daycare if necessary. 

- Prepare for a possible extended stay in your home 

- Store a supply of water and food. 

- Have any nonprescription drugs and other health supplies on hand, including pain relievers, stomach remedies, cough and cold medicines, fluids with electrolytes, and vitamins. 

- Talk with family members and loved ones about how they would be cared for if they got sick, or what will be needed to care for them in your home. 

- Businesses should consider how they will operate if several of their employee are out sick or out caring for sick family members. 

- If severe symptoms occur (as outlined above), individuals should contact a healthcare provider. You may be asked by your health care provider to wear a mask if you are experiencing influenza-like illness (ILI) and need to visit the healthcare facility.

More Information

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High Profile Court Cases

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1. How do I subscribe to receive notices of important dates?

Alert subscription for High Profile Court Dates can be accessed at the link below. On the Notify Me page, select the High Profile Court Cases Calendar. Notify Me

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Human Resources Recruitment

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1. No computer or limited computer skills? Need help with the online application? Our staff will assist you.

If you know how to use a computer but don't have access to one you may:

Visit our office and use one of our public access computers
Use a public access computer at any library
If you experience a problem or if you have questions about the online process, you may telephone (928) 679-7100 and we will be happy to assist you.

2. Where do I find the employment application?

Go to to employment. Click on any job title from the “Job Listings” to view the job announcement. Click the “Apply” link to apply for that position. The application is designed to be completed while you are online. It cannot be downloaded to your computer.

3. How do I submit paper applications?

Coconino County now recruits applicants using a web-based recruitment system and we recommend that applicants apply online. Help is available for those who do not use computers by calling (928) 679-7100.

However, we do continue to accept paper applications. Applicants may obtain a paper application by contacting us by calling at (928) 679-7100 or visiting our office at:
420 N. San Francisco St.
Flagstaff, AZ 86001

4. What about paper applications?

Coconino County now recruits applicants using a web-based recruitment system and we recommend that applicants apply online. Help is available for those who do not use computers. See "No computer or no computer skills" below for contact information. However, we do continue to accept paper applications. Applicants may obtain a paper application by contacting our office or visiting our office at 420 N. San Francisco St. Flagstaff, AZ 86001 or by calling (928) 679-7100.

5. I don’t have an email address, what can I do?

The e-mail address is a required part of the online application, but you may indicate paper as your preferred method of communication and receive any communication via phone or U.S. Postal Service. Because the space on the application must be filled we suggest you make up an address using this format: Email using letters to replace each "x". If you wish to have an e-mail account you may sign up for a free one at many sites such as gmail or Yahoo.

6. What happens if I submit two application for the same job opening?

We will use the last application you submitted for the position. The system will allow you to submit multiple applications for the same position as long as 24 hours have passed since your last submission. If you forget something important after you have submitted an application you may wait 24 hours and submit the information on a subsequent application. Your information is stored in your Profile and is available for you to edit and resubmit.

7. May I submit a resume?

A completed online application is required and does allow you to attach a file or copy and/or paste information into a resume section. The attachment has no page limit and can include a cover letter. If you are unable to attach your documents for any reason, you may fax your attachments and we will attach them for you.

8. Will you notify me when a County job opens in my field of interest?

You may request email notification when a job opens in your field of interest. Go to our Job Opportunities. Click on Job Descriptions and select the job description(s) in which you are interested. On the upper right hand side of the job description, you will see a link “Email me when jobs like this become available.”

9. May I submit an application for future Coconino County job openings?

Coconino County does not hold applications to review for future job openings. Each time you submit an application it is used only for the particular job opening for which it is submitted.

You may complete and store an application so it will be ready for you to submit when you do find one of our job openings in which you have an interest. To do this, go Create an Account/Application Login. Create your account and build and store your application.

When you see a Coconino County job opening for which you wish to apply, you can apply for the position without having to create another application. To make sure you don’t miss an opening, submit a job interest card. See above for assistance.

10. What are supplemental questions and how do I submit my answers to these?

On each job announcement, you will see a tab marked “Supplemental Questions.” If questions appear in this section, they will also appear for you to answer on the online application for the position. These questions are used to obtain specific job related information. The questions related directly to the position and your responses will be reviewed by the hiring panel for the position. Not all job openings require supplemental questions.

You may wish to compose your detailed answers to these questions before you begin completing the application. You may copy and paste your answers to the questions into the online application.

If you are submitting a paper application, you may either obtain a copy of the questions from our office or copy the questions off our website. Many supplemental questions require answers.

11. How do closing dates work? What if the closing date is listed as “Continuous?”

The online system will allow you to submit an application up until the deadline date and time. At that point, the job announcement and the application will be automatically pulled from the Internet. If you are completing an application and the deadline passes you will not be able to complete the submission. For this reason, we suggest you do not wait until the last few minutes to apply. If you encounter technical difficulties or if the application takes longer to complete then you anticipated and are unable to submit your application by the deadline, you will not be eligible for the position.

Positions which have "Continuous" listed as the closing date will be open to applications until enough qualified applicants are assembled to begin the interview process. At that point the job announcement will be pulled from the Internet. Apply as early as possible to assure you are considered for these job openings..

12. How are applications evaluated?

Coconino County uses an evaluation matrix, meaning applications are scored quantitatively based on their education, experience and skills related to the position.

At each step in the selection process you must be prepared to demonstrate your qualifications. Completing a detailed application is the first step.

It is important to read the job announcement and to supply detailed information about your experience and skills as they relate to the description of the job. It is particularly important to take note of the information in the "Minimum Requirements" section.

MINIMUM REQUIREMENTS: All job announcements contain minimum requirements. These are the qualifications you MUST have in order to qualify for the job unless substitutions are listed below the section. Be sure you clearly identify on your application that you meet these minimums.

SUBSTITUTIONS: Some job openings allow substitutions for the minimum requirements. Most often the substitutions allow directly related experience to substitute for educational requirements or vice versa.

PREFERENCES: Applicants who meet the preferred qualifications or ideal candidate description (in addition to the minimum requirements) will be a closer match for a job opening and will be considered stronger candidates.

NOTES: This section provides specific information about the job (i.e. unusual schedules, call-back for emergency requirements, work performed in multiple locations, grant funding, limited appointment, etc..

13. I have submitted my application. What happens next?

If your online application has been successfully submitted, you will see the confirmation message on your PC screen. Once at this screen, it will also give you the opportunity to print a copy of the application you just submitted.

If you are selected for an interview you will be contacted by the hiring department within a few weeks of the closing date. If you are not selected for an interview, you will receive a letter either by email or Postal Service, depending on the notification preference you indicated in your profile. Your email notification may go to your Junk Mail if your email security does not recognize Coconino County as a safe sender.

You may also check the status of your application(s) using the system on the Employment website. If you still need additional information regarding your status and a few weeks have passed, please call Human Resources at (928) 679-7100.

14. I have applied for several jobs and have never been contacted for an interview. What happened?

Most often the reason an applicant who meets the minimum qualifications is not selected for an interview is because a large number of qualified applicants applied for the job opening.

So what can you do as an applicant to maximize your opportunity for employment with Coconino County?

1. Fill out your application completely. The application may be the very first impression we have of you, your skills and abilities. A professional, descriptive application gives us an idea of your skill sets and strengths and is the first step in a successful hire. It is important that your application show all of the relevant education and experience that you possess. Applications may be disqualified if they are incomplete. Coconino County requires that a separate application be submitted for each position for which you are applying. It is important that you apply by the close of business (5:00 pm) on the close date. If the position is “Open Until Filled” applications are sent over periodically for review and the position may be closed as soon as a qualified applicant is hired.

2. Review the minimums, preferences and ideal candidate description of the open position. We first review the candidate’s skills to ensure the person meets the Minimum Qualifications necessary to perform the duties of the position. Once that is determined, we look for additional skills—specifically those mentioned as preferences or ideal candidate qualities. If you possess those skills and experience, list it clearly on the application. If you are unsure where to put the information, use the additional information box. If you don’t possess that particular experience, but have what you consider a similar skill set, write that down too.

3. Be specific on your application. If the posting lists Microsoft Word as a preference and you have experience with Microsoft Word, do not write Microsoft Office. A person with Microsoft Office experience might be strong with Excel, but not Word. Do not leave your skill description up to interpretation. It isn’t possible to list everything on a single application, so tailor your application to specifically highlight the preferences for each position. If you are applying for several positions at once, make certain the preferences are addressed for each opening.

4. Your resume is not a legal document. Because your resume is not a legal document, we require that the application be completely filled out. Do not write “see resume.” You may elect to submit a resume with your application to further highlight your experience, but it should be a supporting document only.

5. We use a Decision Matrix to determine who will move forward in the recruitment process to interviews. A Decision Matrix is an objective tool that weights preferences in order to score applications quantitatively. The skill sets listed in the preferences and ideal candidate description listed on the posting become criteria for moving forward in the process and are assigned points. Each candidate who meets the minimum qualifications will be assigned points for each criteria they identify. The highest scoring applications will move forward through interviews and/or testing.

6. Prepare for your interview. Apart from skill sets, the interview process evaluates your ability to get along with others, work in a team environment and communicate effectively. Every position is different and, therefore, the questions we ask during interviewing will reflect what the hiring manager is seeking. In general, we look for Capability (the person’s hard skills and education), Commitment (the person’s internal desire to do the job) and Chemistry (the person’s fit into our environment) and, finally, someone who shares our organizational values including honesty, respect, integrity, responsibility and community. Think about what sort of questions you would ask if you were the hiring manager and prepare honest responses to those questions. Think of past examples of work performance that demonstrated your strengths and skills as well as opportunities for growth and development.

7. If you don’t know, just ask. If you have questions regarding the application, the recruitment process or the position, don’t hesitate to call Human Resources. You may reach us at (928)679-7100.

15. What benefits does Coconino County offer employees?

Stability of work, opportunity for advancement, great retirement systems, a wide range of opportunities, community outreach, diversity of employees and communities, superb benefits, great co-workers and so much more.

The County focuses on community projects in Northern Arizona. If you have an interest in contributing to the community and seek a rewarding career, you have come to the right place! Our County seat is located in Flagstaff, Arizona, a city at an elevation of 7000 feet with 60,000 inhabitants. Flagstaff boasts a unique blend of history, culture and breathtaking beauty. The city is nestled amongst the backdrop of Ponderosa Pines near the San Francisco Peak Mountains. This community has miles of bike and walking paths and is known for its outdoor sports including skiing, kayaking, fishing and camping and can offer a relaxed quality of life.

For our Standard Benefits for Full-Time employees, see the benefits page on our website or the benefits tab on the position description. If you have additional questions regarding our benefits, call us at (928) 679-7100.

16. Do you have internships?

Coconino County offers paid and unpaid internships in the fall, spring and summer semesters. Paid or unpaid internships are designed to help a college student obtain real world skills to compliment their area of study. A qualified intern meets one of the following criteria: presently enrolled in a degree program, either undergraduate or graduate; has graduated from a degree program within the last 12 months; A recent high school graduate, accepted and enrolled for the coming semester. All interns must complete a Coconino County application. For more information on this or any other INTERNSHIP, please contact the Human Resources.

17. Can you help me find a job?

The Coconino Career Center does offer free assistance to job seekers. They may be contacted at (928) 679-7400 or in person at 2625 N. King Street, Flagstaff, AZ.

18. I have a disability. What assistance can Coconino County offer to me in the employment process or in the form of an accommodation?

If you need accommodation to apply for this position or complete the essential duties of this position, please contact the Human Resources Program Manager at (928) 679-7108 to discuss the accommodation and an implementation timeline.

19. Why work at Coconino County?

The County strives to provide high quality customer service to applicants through timely recruitment processes and applicant feedback at all phases of the recruitment. We want every applicant’s experience to be positive whether they are the selected candidate for this opening or a future opening.

As the second largest geographic county in the United States, Coconino County is home to many diverse landscapes ranging from tall ponderosa pines to colorful deserts and everything in between. The employees and citizens who reside and work in our County are just as diverse. The name “Coconino” is derived from “Cohonino,” the Hopi word for Havasupai and Yavapai. Our name represents more than one group of people, which is fitting since the different ideas and perspectives of our individuals make us so strong. Coconino County is a great place to live, work and flourish because people are our most valuable asset. “Vast and endless beauty and home to many cultures,” it is more than just a statement on our logo, it is what makes us unique.

The opportunities in public service are endless and there is no more rewarding career than one in which you serve your community. The County provides a diverse array of services requiring a wide variety of expertise by County employees from all careers and backgrounds. If you are not sure how your education, background or talents may fit into a career at Coconino County, we invite you to visit our website at www.coconino.az.gov to view our job openings and job descriptions (our Jobs Descriptions link describes potential future openings).

Equal Opportunity Employer.

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Main

Show All Answers

1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

3. Can I use the county seal?

A person may use, display or otherwise employ any facsimile, copy, likeness, imitation or other resemblance of the county seal only after obtaining the approval of the board of supervisors of that county. The board of supervisors may grant a certificate of approval on application by any person showing good cause for the use of the county seal for a proper purpose. No person other than a county department may use the county seal for the purpose of advertising or promoting the sale of any article of merchandise within this state or for promoting any other commercial purpose. The board of supervisors may adopt rules for the use of the county seal or any facsimile, copy, likeliness, imitation or other resemblance of the county seal, including rules for the use of the county seal for official county business.

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Public Fiduciary

Show All Answers

1. How does the Public Fiduciary office receive referrals for guardianship/ conservatorship?

The Coconino County Public Fiduciary Office receives referrals from agencies and individuals who are in need of a guardian for a family member or individual. Required forms include the Agency Referral Application and Health Professionals Report, which are available on the Coconino County website. Coconino County Public Fiduciary Office is also willing to provide assistance to family members and others in completing the application for guardianship/conservatorship for the protected person.

2. What are the duties of a guardian?

A guardian is a court-appointed decision maker for a person who has been determined to be legally incapacitated. Some of the decisions that a guardian makes are in regard to medical care, placement, and financial decisions. The Public Fiduciary is only appointed when no family member or other qualified entity who is willing to serve can be found. Family members have priority for appointment over the Public Fiduciary.

3. What a Public Fiduciary is not?

A Public Fiduciary is not a companion, therapist, caregiver, or health care provider. A Public Fiduciary can not force a person to take medications, accept medical treatment, housing, etc., if the person is unwilling. And a Public Fiduciary is not responsible for providing direct care for the protected person which includes providing transportation, giving medication, cooking meals, cleaning, etc.

4. What is a representative payee and how is this different from a guardian/conservator?

A representative payee is appointed by the Social Security Administration for the purpose of managing an individual’s Social Security benefits. Becoming a representative does not require a court appointment. A family member or interested party can be appointed as a representative payee by Social Security if a person is having difficulty managing his or her Social Security benefits.

5. What are the duties of a conservator and how is this different from a guardian?

A fiduciary, acting as conservator, makes decisions on matters of the protected person’s finances and assets. The conservator’s primary goal is management of the protected person’s estate with the goal of providing for the person’s needs such as food, clothing and housing. The conservator is also responsible for applying for any benefits that the protected person is entitled to receive.

6. How can I get additional Public Fiduciary information or ask questions?

Call (928) 679-7441, or visit our 2nd floor office at 2625 N. King Street, Flagstaff, Arizona 86004.

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Readdressing

Show All Answers

1. Why does my address have to change?

The County is establishing a unique address for each structure based on a consistent County-wide addressing scheme. This is done to improve the emergency response time and save lives. Existing addresses that do not comply with the County-wide scheme will need to be changed.

2. What if I receive my mail through a Post Office Box?

If you currently receive your mail through a P.O. Box, you can continue to do so. The structure's 911 address will be used to locate the structure in case of an emergency. You will need to notify the Post Office of your new 911 address only if you receive mail delivery at your residence. 

3. I've lived here for 30 years and everybody knows me and where I live. Why do I need to change my address?

Logical, consistent addressing saves lives. If someone new is hired as an emergency personnel worker they may not know you. Emergency responders from adjacent localities and the state do not have the local knowledge. 

4. Who should I notify about my address change?

You will need to notify the Power Company, Phone Company, School System, Place of Employment, Insurance Company, DMV, Cell Phone Company, Cable Company, Newspapers, Bank, Magazines, Voter Registration, Schools attended by your child/children and your mortgage company if applicable (make copies of your notification letter). 

5. What will my address be?

Your new 911 address will consist of a house number and street name. You will be notified of what your new address is and will receive a packet containing your new address and a list of suggested people you should notify about your address change. 

6. Is the County going to pay for me to change my address on all of my personal items?

Unfortunately, the County cannot pay for that. The County will notify you when to begin using your new address and it is recommended that you wait until that time before you change anything. 

7. Do I need to display my address?

Yes. Part of the County ordinance states that every structure must have their address properly displayed. The County ordinance is available for review and enforceable by fine.

8. Do I need to have a new deed recorded for my home with the new address?

No. The deed to your home is based on the actual property boundaries, not your 911 address. 

9. I told the County the name I wanted for my road. Why did they give it a different name?

The County tries to incorporate citizens' suggestions with regards to road names, but this is sometimes not possible due to road naming standards such as not using punctuation or personal names. Also, the county is trying to eliminate road names that are too much alike. Therefore, if your requested road name is similar to another one that has already been established, a different road name must be used.

10. When can I start using my new address?

You may start using your new address when you receive notification letter from the county. 

11. How will I know I have a new address?

The County will notify you of your new address.

12. Why does a road have to have a name?

A road name identifies your general location in the county. Your house number identifies your specific location on that road. Many times a caller is unable to give clear directions to their home or is unable to remember their road number during an emergency if they are panicked. The county's 911 dispatch system automatically locates 911 calls based on the 911 address attached to the phone number.

13. What is E911?

911 is a lifesaving emergency notification network in which the caller is identified by ANI (automatic number identifier) and ALI (automatic location identifier). This information is automatically displayed on the dispatcher's computer screen at the time the emergency call is answered at the dispatch center. The caller is required to only dial 3 numbers, 911, to be connected to the PSAP (public safety answering point). 911 is a nationally known emergency notification number.

14. What does the E in E911 stand for?

The E stands for enhanced, which means the dispatcher gets address information as well as phone number information when you dial 911. Necessary information can be available to a dispatcher without verification from the caller, in the case of somehow losing the phone connection or if the caller is too upset to give clear information. 

15. Why do we need E911 here?

Currently a dispatcher will receive an emergency call and may be on the line with the caller from 1-5 minutes attempting to determine the caller's location. Many times the directions are inaccurate, thus increasing the response time of law enforcement, fire or rescue personnel. 911 is a lifesaving emergency notification network in which the caller is identified by ANI (automatic number identifier) and ALI (automatic location identifier). The caller is required to only dial three numbers, 911, to be connected to the PSAP (public safety answering point). 911 is a nationally known emergency notification number. Many times travelers or visitors may attempt to report an emergency without knowledge of the area. Without 911, valuable time would be lost trying to determine the emergency number and location. 

16. What qualifies naming a road?

Any roads that serve two or more properties with different owners will be named regardless of whether it is a private or public street or road. 

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Recorder

Show All Answers

1. Where do I obtain a form for recording purposes?

At most office supply or stationary stores, title company, or attorney.

2. How do I change the ownership of a piece of property?

We suggest you contact a title company or an attorney for proper legal advice.

3. What is an affidavit of property value?

All property sales transactions require a completed affidavit or an exemption number. This form can be obtained from our office or on the Coconino County Recorders web site.

4. How do I record a document and how much does it cost?

Documents may be recorded either in person at the Coconino County Recorders Office or by mail. If recording by mail please include the document and a check or money order for the correct amount according to the recording fee schedule.

5. How do I find existing easement(s) on my property?

If you currently own this property and the sale was processed through a title company, check in your title policy for Schedule "B". This should list all easements of record that affect your property. If Schedule "B" is not available, you will need one party's name and approximate date of recording.

6. How do I record my business name?

Your questions may be answered in ARS 44-1236 or ARS 29-101 through 29-366 and/or by consulting an attorney.

7. What happens to my document when it is presented for recording?

If the document meets the form requirements, is complete, and the proper fees have been paid, we will accept your document and make it a matter of permanent public record.

• Our data entry department will key the pertinent information to create an index so that you may locate this record in the future by name or legal description, if applicable.
• Your original document will be returned to the address typed on the document.
• If the original document is ever lost or misplaced, a certified copy may be obtained from our office.

8. How do I remove a decedent's name from my deed?

Your question may be answered by contacting a title company and/or by consulting an attorney.

9. Can I search for recorded documents via the Internet?

Yes, you can search for recorded documents via the Internet at Search Recorded Documents located on the Recorder home page.

• The search range is January 1, 1891 to the current end date.
• These images are in PDF format and will contain the "unofficial copy" watermark.
• If there is a requirement for a map without this watermark please contact the Coconino County Recorder.

10. How do I get copies of recorded documents?

Copies of recorded documents can be requested:

• in writing by mail to the Coconino County Recorders Office, 110 East Cherry Ave, Flagstaff, AZ 86001
• in person at the Coconino County Recorders Office, 110 East Cherry Ave, Flagstaff, AZ 86001
• via the Internet at Search Recorded Documents located on the Recorder home page. All document images on the internet will be labeled as "Unofficial Copy."

Requested document copies are $ 1.00 per page. For mail requests this includes the return postage. Certification of documents is an additional $ 3.00 per document.

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RFQ 2015-113

Show All Answers

1. Would a PDF quotation be sufficient in lieu of a Word document?

Yes, a PDF submission would be acceptable.

2. How many pet licenses are issued per year?

We issue approximately 7,500 dog licenses annually.

3. What is the current rate structure?

Fees are as follows:
Late Fe = $2.00;
Altered (spay/ neuter) License = $12;
Non-Altered License = $25;
Kennel License Late Fee = $50;
Kennel License = $200;
Insufficient Funds Fee = $20;
Multi-Dog License Altered = $90;
Multi-Dog License = $120;
Pet Shop License = $265;
Replacement Tag = $12.

A "Multi-Dog license" is for more than 10 dogs in one location, e.g. hunting club

4. Approximately how many Citations are issued annually?

2014 saw 1,027 Cases logged (not all were citations; some included code enforcement officers dealing with wildlife – rabies, etc.)

5. What is the approximate current total revenue collected by Coconino annually from pet licensing, animal control and citations?

Annual receipts for Calendar year 2014 were $88,526

6. What software is currently used by Coconino for Pet Licensing and Animal Control?

Current software is “Interlocking” by Paladin Data (custom deployed in 2005, and no longer supported)

7. Have you evaluated or attempted to implement any other system(s) within the last 18 months?

Yes. Contract was terminated, however, as the vendor failed to deliver on the requirement of an integrated data system linking licenses to code enforcement, and database was structured around the animal as Primary Key, not the Owner. This resulted in an inability to group and display dogs by owner.

8. When would you like to (or plan to) be live on your new Pet Licensing and Animal Control Software?

We would like to go live in July 2015, but recognize that timeframe may not be realistic. The legacy software sits on a 2003 server which will no longer receive Microsoft security patches after July 14, 2015.

9. How many named users will need access to the system?

About 10 users.

10. Will the County consider a SaaS solution?

Yes.

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Sheriff

Show All Answers

1. How do I find out the status of an Inmate at the Jail?

Inmates are not listed on our website. To find out if someone is currently being housed at the Coconino County Detention Facility (Page or Flagstaff), call (928) 226-5200. After selecting the menu language (1 for English, 2 for Spanish, 3 for Navajo), select option 1 for Inmate information, or option 0 to speak with the receptionist.

2. How do I put money on an Inmate’s Books?

Learn how to put money on an Inmate's Account, including commissary and phone, using our lobby kiosks, the internet or calling Telmate directly.

3. How do I visit an Inmate?

You can visit with an inmate via our Video Visitation which allows you to use a kiosk at our Detention Facilities or login from your home computer or a computer anywhere in the United States to visit. For information on how to use the video visitation system, visit www.gettingout.com and Schedule a Visit

4. Can Inmates send and receive mail?

Yes, inmates can send and receive mail; however, there are some limitations. To learn more, visit our Inmate Mail information page

5. What items can an Inmate receive through Commissary?

Inmates can order certain hygiene, food, clothing, and writing items through Commissary. Indigent kits with some basic hygiene and other items are available to inmates with no money on their inmate accounts. Friends and family also can use an online order system to purchase other kits to be sent to an inmate. To learn more about these options, visit our Inmate Commissary information page.

6. How do I find out about Sex Offenders living in my area?

For a listing of Level II and Level II offenders in Arizona visit the AZ Department of Public Safety Sex Offender Compliance webpage.

7. How do I find out about crime and other activity in my neighborhood?

You can use the online Community Crime Map to learn about crime and other activity (e.g., search and rescues, non-criminal activity such as lost or found property) in your area. For crime maps within the City of Flagstaff, go to Crime Reports online. The Sheriff’s Office also holds regular community Neighborhood Watch Meetings. To learn about Neighborhood Watch meetings near you, contact our Community Programs Planner, Jon Paxton at (928) 226-5089

 

8. How do I get a copy of a Sheriff’s Office / Police report?

Copies of police reports taken by the Coconino County Sheriff’s Office can be requested by completing this Online Public Records Request. Alternatively, you can download and complete a Records Request Form and send your request by email or postal mail to Flagstaff Police / Sheriff Records, 911 E Sawmill Rd, Flagstaff, AZ 86001. A fee may apply.

9. How do I make a Public Records Request?

All Public and Media Records Requests should be made through the Flagstaff Police Department Records Section by completing a downloadable Public Records Request Form or Online Public Records Request.  A fee may apply.  Please note that these links will connect you to the Flagstaff Police Department Records Unit which provides the services for processing requests, invoicing, and acceptance of payment for records of the Coconino County Sheriff’s Office. To learn more click on the following link: Flagstaff Police Department Records Unit.

10. What happens if I have a fire during Fire Ban?

City, state, and/or federal laws may apply. Please note that fireworks and other activities are also included under various stages of fire restrictions.

You may receive a citation for knowingly or unknowingly violating a fire ban. It is your responsibility to be aware of fire restrictions. Information about fire restrictions is regularly posted on the city and county websites and social media pages. You also can learn about fire restrictions by going to Arizona Fire Restrictions web page.

Two common laws in Coconino County that apply to fire restrictions are: ARS 13-2913 and the Coconino County Fire Ban Ordinance

11. How do I get a Special Event Liquor License approved?

If the event is in the City of Flagstaff, you can drop off your application at the Flagstaff Police Department. If the event is in the unincorporated area of Coconino County, you need to drop off your application at the Coconino County Clerk of the Board at 219 E Cherry Ave, Flagstaff, AZ 86001, phone: (928) 679-7145

12. How do I get a Fingerprint Card processed?

Fingerprinting services are offered by the Flagstaff Police Department at the Records window (911 E. Sawmill Rd., Flagstaff, AZ 86001). The fee is $6 and payable by cash or check. You can call ahead to phone number (928) 214-2530 if you need additional information. Fingerprint cards will need to be mailed to Arizona Department of Public Safety (AZDPS) for background checks and clearance. Questions regarding fingerprint clearance should be directed to AZDPS at phone number (602) 223-2223.

13. How do I claim my Property after a case?

Prior to property being returned, the officer handling your case must complete a property release form which is then forwarded to the Property Manager. If you have been notified that property belonging to you is ready for release, you can make an appointment with Tom Ross (928)226-5119. Otherwise, please contact the officer handling your case to find out the status of your property. For more information visit our Evidence and Property information page.

14. How can I get a copy of my Criminal History Record?

We can provide “background” or “criminal history checks” for individuals wanting to know their own history, but do not provide background checks on other persons for public use. The fee is $7 cash or check, or the fee is waived if you have a Section 8 Housing Authority letter.

To request your personal local background check (police or sheriff specific jurisdictions) contact your local police or sheriff’s office. For the Coconino County Sheriff’s Office, you can complete the Online Background Check Request. Alternatively, you can download and complete the Background Check Form and return it to the Records Unit located at 911 E. Sawmill Rd, Flagstaff, AZ 86001, phone number (928) 214-2530.

For AZ criminal history checks / clearance you must contact the Arizona Department of Public Safety Criminal History Records Unit, phone (602) 223-2279. For national checks / clearance, you must contact the FBI, Special Correspondence Unit, phone (304) 625-5590.

 

15. How do I request to ride along with a Deputy?

Complete the Civilian Observer Request Form and return to sheriff@coconino.az.gov or drop off at the Records window at 911 E Sawmill Rd, Flagstaff, AZ 86001

16. How can I Volunteer for the Sheriff’s Office?

There are many ways to volunteer for the Coconino County Sheriff’s Office – Search and Rescue, Mounted Unit, Cold Case Unit, Community Emergency Response Team, Patrol Volunteers, and Program Facilitators in our Jail. Visit our Volunteer information page for contact information.

17. How do I Volunteer in the Jail?

Contact our Jail Programs Volunteer Coordinator at (928) 226-5211 or email him to learn more about volunteering at our jail.

18. How can I join Search and Rescue?

 Search and Rescue (SAR) volunteers make up a large portion of our Search and Rescue Unit. We have Search and Rescue Teams based out of Page and Flagstaff Watch the SAR information page for application deadlines and dates of trainings. You also can learn more by visiting the SAR Organization webpage.

19. What is Preventative Search and Rescue?

Preventative Search and Rescue (PSAR) is an effort by our SAR Unit to provide outdoor safety education by presenting programs such as Hug-A-Tree and informational booths at various public events. Occasionally SAR personnel conduct PSAR patrols in the field and will contact outdoor users to provide some outdoor safety tips.

20. What is the Exodus program?

Exodus is the in-custody drug and alcohol treatment program at the Coconino County Detention Facility / Jail. The program uses educational and therapeutic services to assist inmates in making decisions to avoid alcohol and drug use in the future.

21. How do I get a Concealed Weapons Permit?

Concealed Weapon Permits and information is through the Arizona Department of Public Safety

22. How do I request a Property Watch?

You can complete the You can complete the Online Property Watch Request Form.

23. How do I pay a ticket / citation?

Check your citation for the court listed. If the court is listed as Justice Court (Flagstaff, Fredonia, Page, or Williams) check out Justice Court FAQ's for more information on court dates and fines. If the court is listed as Municipal Court (Flagstaff, Fredonia, Page, or Williams) check out Municipal Court FAQ’s for more information about court dates and fines. Additional information also can be found on the Traffic Cases information page.

24. How do I request a deputy to speak at my event?

To request a presentation, you can email our Community Programs Planner or call (928) 226-5089.

25. What is the difference between the Constable and the Sheriff’s Office Civil Division?

The Sheriff’s Office serves legal documents originating from superior courts, attorneys and private individuals. We also assist citizens and attorneys in both pre-judgment and post-judgment remedies by executing writs. The Constable serves legal documents originating from justice court precincts.  Learn more about Sheriff’s Civil Division services.

26. How can I find out if I have a Warrant?

If you know the court, you can call the court directly to find out if you have a warrant. You also can contact a court officer to see if there are any outstanding warrants against you.  Additional information regarding cases and their status can be found at the Arizona Judicial Branch public access website.

27. How do I get an Order of Protection / Injunction against Harassment Served?

The Sheriff’s Office serves Orders of Protection and Injunctions Against Harassment at no charge to the plaintiff. Follow the steps outlined on our Orders of Protection / Injunctions webpage

28. How can I find out about Sheriff’s Sales?

Sheriff’s Sales involve the sale of both personal and real property at public auction. All sales of real property are conducted at the Coconino County Superior Court steps. Personal property sales are held at various locations. Dates, times and locations of sales are publicly posted. Read more about Notice of Sales on our webpage.

29. What can I do to protect myself from Fraud?

If it sounds suspicious, it probably is. Learn how to recognize fraudulent schemes and how to protect yourself from fraud.

30. What jobs are available at the Coconino County Sheriff’s Office?

We have over 250 employees who serve in many different roles including, sworn peace officers, certified detention officers, nurses, kitchen staff, facilities, information technology, finance, human resources, data analysis, crime scene processing, case workers, and much more. Visit our Job Information page to learn more.

31. What cases does your Cold Case Unit work?

Our Cold Cases Unit works over 28 unsolved homicides as well as numerous missing person cases.

32. Do you have a Safe Internet Purchase Exchange Zone?

Yes, two parking spaces at our 911 E Sawmill Rd, Flagstaff, AZ 86001 location have been designated for Safe Internet Exchanges.

33. How can I safely get rid of Old Prescriptions?

The Sheriff’s Office and Flagstaff Police Department regularly hold Dump the Drugs events. You also can drop off pharmaceuticals in our collection box located inside the administrative lobby at 911 E Sawmill Rd, Flagstaff, AZ 86001

34. What is CERT?

CERT is short for Community Emergency Response Team. The Sheriff’s Office regularly sponsors CERT training throughout Coconino County.

35. How do I sign up for Citizen’s Police Academy?

Visit our Citizens Police Academy page to read announcements about upcoming classes and submit an application.

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Treasurer

Show All Answers

1. What is a tax lien?

A tax lien is a document representing unpaid real estate taxes, assessments, penalties, advertising costs, and fees. If the property owner fails to pay the delinquent taxes during a specified period of time, the county government can sell what is called a tax lien certificate to investors so that the county may recoup the delinquent taxes.

The fees imposed on the Certificates of Purchase offered at a tax sale are assessed by statute, specifically, ARS 42-18118 (Certificate Fee) and 42-18116 (Processing Fee). In accordance with statutes, the processing fee is nonrefundable (ARS 42-18153). The treasurer does not make any guarantees that a purchaser will make money on a purchase and should be aware of the fact that the property owner has a right to redeem the tax lien at any time.

2. Where can I find more information about tax liens and certificate auctions?

Delinquent taxes, tax liens, and the sale of tax certificates at public auction for unpaid taxes are administered by the county treasurer and provided for in Title 42V, Chapter 18 of the Arizona Revised Statutes.

3. How does the tax sale auction work?

To review FAQ regarding the tax sale process, click on this link to RealAuction - "How the Sale Works".

4. How do I notify the Treasurer's office if my address changes?

All address changes are processed by the Assessor's office. Please complete the address correction form online. If you have questions about this process, you may call the Assessor at (928) 679-7962, or write to the Coconino County Assessor, 110 E. Cherry Ave., Flagstaff, AZ 86001, to change the address listed on your tax notice and/or valuation notice. If our office receives the change of address, we will forward the information to the Assessor's office.

Note: Only the property owner of record may request an address change unless appropriately recorded documents are provided to the assessor authorizing a non-owner to make address corrections.

5. May I pay my property taxes with my credit card?

Yes, for your convenience, the Treasurer’s Office accepts property tax payments via credit card and debit card through Value Payment Systems in the office or online. Visa, MasterCard, American Express, and Discover cards are all accepted. Note: A convenience fee is charged for all credit card and debit card payment services by Value Payment Systems. The Coconino County Treasurer’s Office does not receive any portion of the convenience fee.

6. If I don't receive my tax notice, what should I do?

Property tax notices are mailed the last part of September each year. If you do not receive the notice by the first part of October, please contact our office.

7. If I think my taxes are too high, what should I do?

When you receive the valuation notice from the Assessor's office, you should follow the instructions provided on the notice to protest the value placed on your property. The taxes are calculated by using the value of your property.

8. If I wish to mail my payment, how can I be sure that it gets in on time?

Our office honors United States Postal Service postmarks, no metered marks. If your payment is postmarked on or before the due date, it will be accepted without penalty.

9. What are the Treasurer's office hours?

The Treasurer's office is open Monday through Friday, 8:00 a.m. to 5:00 p.m. The office is closed on weekends and legal holidays.

10. Why did I get a tax notice when my mortgage company should pay the taxes?

All tax notices are sent to the property owner. If your mortgage company should pay the notice, you should contact their office to verify that they have obtained the tax payment information.

11. What is Limited Property Value?

Limited Property Value (LPV) is used to compute primary taxes for the maintenance and operation of school districts, cities, community college districts and counties. The LPV is calculated according to a mandated formula by the State Legislature and cannot exceed FCV.

12. What is Full Cash Value?

Full Cash Value (FCV) is used to compute secondary taxes—including bonds, budget overrides and special districts such as fire, flood control and other limited purpose districts. FCV is a reflection of the property sales market and consists of land and improvements

13. If I disagree with my Full Cash Value, how do I appeal?

You have sixty (60) days from the mail date printed on the Notice of Value, which is mailed annually in February. Appeals must be accompanied by documentation supporting your opinion of the value. Appeal forms are available from any Arizona County Assessor’s Office or the Arizona Department of Revenue. For additional information regarding the appeal process, please visit the Assessor's webpage.

14. What is Real Property?

Real Property includes land, buildings and other improvements on the property.

15. What is Legal Class?

The Legal Class is determined by the use of the property. If an individual parcel has more than one use, it will be assigned multiple Legal Classes and a “mixed" ratio will be applied to the value. The most common Legal Classes are:
Class 1 - Commercial Property
Class 3 - Primary Residence
Class 4.1 - Non Primary Residence
Class 4.2 - Residential Rental

16. What is Primary Assessed Value?

Primary Assessed Value is calculated by applying a ratio (percentage) to the Limited Property Value. The Assessed Value of each property class is determined using percentages set by Arizona Revised Statutes, Title 42, Chapter 12 Property Classification. The ratios are applied to the Limited Property Value of a property to determine the property’s Primary Net Assessed Value. The percentage ratio for the more common properties is: 

Commercial Property – 18%
Vacant Land - 15%
Residential Property - 10%

17. What is State Aid to Education?

State Aid to Education is a deduction from the Primary Property Tax that residential property owners receive on their Primary residence per Arizona Revised Statute 15-972, State limitation on homeowner property taxes; additional State aid to school districts; definitions. The maximum deduction for tax year 2017 is $600.

18. How is my property valued?

The Assessor is mandated by Arizona State Statutes to value property at its Full Cash (market) Value. There are three methods of appraising value:
Sales Comparison (also known as Market) – This method compares your property to other similar properties that have recently sold, and is used mostly for homes and land. The 2018 values are based on sales and market conditions that occurred 18 months ago, beginning in January 2015.
Replacement Cost (less depreciation) – This method is based on how much it would cost, at today’s material and labor prices, to replace your property with a similar structure. This calculation is used primarily for commercial buildings, homes that are not typical, or homes located in a remote area.
Income (commercial property) – This method is based on the income potential of a commercial property. Using operating income and expense data provided by the property owner, the value is determined by capitalizing the potential net income.

19. How is my property taxed?

The primary net assessed value is divided by 100 and multiplied by the tax rate to determine property taxes owed. Tax Rates are set by all budget authorities and are separated into two types:
Primary Rates are set by government entities such as counties, cities, towns, community colleges and school districts. They are applied to the Limited Property Value to determine taxes due to support the basic expenses of government and schools.
Secondary Rates are set by special districts and fire districts, and for the repayment of voter-approved bonds. In most cases, taxpayers vote for the formation of these districts and for bond issues.

20. If I think my taxes are too high, who do I call?

The taxes on each annual tax notice are the result of several calculations: 1) the Limited Property Value multiplied by 2) the assessment ratio multiplied by 3) the tax rates established through the budget process by each taxing jurisdiction on your tax notice.

Once taxes are levied, the only way they can be adjusted is if an error was made during the assessment process (e.g., the square footage of a home or improvement was miscalculated, exemptions were not applied to the parcel, the Legal Class is not correct). The first department to contact is the County Treasurer at 928-679-8188 or 877-500-1818; or via email at tmorales@coconino.az.gov If the issue is related to the assessment process or specific taxing jurisdictions, you will be directed to the correct department or agency.

Property owners are encouraged to attend the Truth in Taxation hearings conducted by each of the taxing jurisdictions during their budget process each spring. Newly passed legislation that changes tax ratios can increase the burden on residential property owners. Recent voter approved bond issues can also have the effect of increasing taxes over prior years.

We hope this information is helpful to you in understanding your property tax bills and the assessment process. Please visit the Treasurer’s website for more information and to obtain contact information for each taxing jurisdiction.

21. Where do my property tax dollars go?

Coconino County Government property taxes are only a portion of the total tax bill. The Coconino County Treasurer collects taxes for the County, schools, cities and towns, community college, special districts and libraries; then distributes the tax dollars to each taxing jurisdiction. For more information on specific tax jurisdictions, citizens are encouraged to contact them directly.

The Coconino County General Fund receives 6 percent of all property tax collections. For more information on the Coconino County budget, please visit our financial website.

We hope this information is helpful to you in understanding your property tax bills and the assessment process. Please visit the Treasurer’s website or the Assessor's website for more information; contact information for each taxing jurisdiction is available on the above webpages.